• Usage questions

    How do I subscribe to blog posts? At the bottom of each blog entry, there are two checkboxes: Notify me of follow-up comments by email, and Notify me of new posts by email. Click the first to receive an email about each comment that is specific to that blog post shortly after the comment is…

  • Download questions

    What are the optimum system settings for downloading software or courseware? Use a high-speed communication line to decrease the amount of time it takes to download software. Sufficient disk space to store the files is necessary. Ensure that you have pop-up blockers disabled (pop-up blockers are often enabled by default for the Chrome brower). Turn…

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  • Support questions

    Academic Initiative program support What type of support is included in the Academic Initiative program? Self-help is available through: Membership details Usage questions Download questions Academic Initiative for Cloud questions What if I have read all the FAQ pages and I still can't solve the program issue that I'm having? Email Academic Initiative Membership for…

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