Problem connecting to the Rational License Key server,Cannot connect to Rational License Key Server
When launching IBM UrbanCode Deploy, I get the following in the stdout file:
2014-11-06 16:35:46,721 INFO main com.urbancode.ds.rcl.RCLManager - Initializing RCL logging...
2014-11-06 16:35:46,721 INFO main com.urbancode.ds.rcl.RCLManager - Using /opt/ibm-ucd/server/bin/../conf/server/RCL_Log_Config.txt
2014-11-06 16:35:46,996 ERROR main com.urbancode.ds.rcl.RCLManager - Connection could not be established to License Server
2014-11-06 16:35:47,018 ERROR main com.urbancode.ds.rcl.RCLManager - Connection could not be established to License Server
2014-11-06 16:35:47,028 INFO main com.urbancode.ds.UDeployServer - IBM UrbanCode Deploy server started.
I've run the following to copy the RLKS files into place: cd /opt/ibm-ucd/server/opt/tomcat/webapps/ROOT/WEB-INF/lib/
mkdir -p /opt/ibm-ucd/server/opt/tomcat/webapps/ROOT/WEB-INF/lib/rcl/aix/64/
mkdir -p /opt/ibm-ucd/server/opt/tomcat/webapps/ROOT/WEB-INF/lib/rcl/aix/32/
cd /opt/ibm-ucd/server/opt/tomcat/webapps/ROOT/WEB-INF/lib/rcl/aix/32/
cp /opt/ibm-ucd/server/lib/rcl/aix/32/rcl_ibmratl.jar .
cd /opt/ibm-ucd/server/opt/tomcat/webapps/ROOT/WEB-INF/lib/rcl/aix/64/
cp /opt/ibm-ucd/server/lib/rcl/aix/64/rcl_ibmratl.jar .
I've also updated /opt/ibm-ucd/server/bin/set_env by adding the following to the end:
JAVA_OPTS="$JAVA_OPTS -Djava.library.path=\"/opt/ibm-ucd/server/lib/rcl/aix/64/\""
I've restarted the RLKS server since applying the file, and running:
/opt/IBM/RationalRLKS/bin/lmutil lmstat -a -c 27000@localhost
gives me:
lmutil - Copyright (c) 1989-2011 Flexera Software, Inc. All Rights Reserved.
Flexible License Manager status on Thu 11/6/2014 18:20
License server status: 27000@example
License file(s) on example: /opt/IBM/RationalRLKS/config/server_license.lic:/opt/IBM/RationalRLKS/config/rational_server_temp.dat:/opt/IBM/RationalRLKS/config/rational_server_perm.dat:
example: license server UP (MASTER) v11.10
Vendor daemon status (on example):
ibmratl: UP v11.10
Feature usage info:
Users of IBMUCD_PVU: (Total of 1 license issued; Total of 0 licenses in use)
telelogic: UP v11.10
Feature usage info:
rational: UP v11.10
Feature usage info:
Connecting to the Rational License Key Server from another UCD server works, and I can ping the license server and telnet to it on port 27000 on the UCD I'm trying to connect to it. I've also restarted the UCD server numerous times to see if it will work.
Do you have any suggestions on what I should do to resolve this issue?
I had same problem long time ago. I tried to connect different Rational License Server with UCD license after it was successful, re connect to previous RLS. Un known reason its work.
Have you tried restating your UCD server?
Also, enable logging around licensing, reboot the server, and post the log here: log4j.logger.com.urbancode.ds.rcl=TRACE
Hi Nick,
I'm getting the following in the serverOut, and the stdout after applying the tracing in the logging in the system settings:
2014-11-18 12:35:10,877 INFO main com.urbancode.ds.rcl.RCLManager - Initializing RCL logging...
2014-11-18 12:35:10,878 INFO main com.urbancode.ds.rcl.RCLManager - Using /opt/ibm-ucd/server/bin/../conf/server/RCL_Log_Config.txt
2014-11-18 12:35:11,177 ERROR main com.urbancode.ds.rcl.RCLManager - Connection could not be established to License Server
2014-11-18 12:35:11,195 ERROR main com.urbancode.ds.rcl.RCLManager - Connection could not be established to License Server
2014-11-18 12:35:11,203 INFO main com.urbancode.ds.UDeployServer - IBM UrbanCode Deploy server started.
Do I need to do anything with /opt/ibm-ucd/server/bin/../conf/server/RCL_Log_Config.txt to enable the logging?
You don't need to do anything with the RCL_Log_Config file, everything regarding that is handled for you.
You should check the RLKS log to make sure it's serving the licenses. You can find this in /opt/IBM/RationalRLKS/log/
I had the same error message, until I found out that the ibmratl process is listening on 59040 on my license server and this port also needs to be available.