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CTG8276E when starting CICS TG on Windows 7 with ctgadmin -a start command

Question & Answer


Question

When I attempt to enter the ctgadmin -a start command to start CICS Transaction Gateway (CICS TG) on Microsoft Windows 7, why is the following CTG8276E message written to the log file?

CTG8276E Insufficient security permissions to communicate with the CICS TG service.

Answer

The user running the ctgadmin command does not have sufficient privileges to interact with the CICS TG service running on Microsoft Windows 7. On Windows platforms, CICS TG runs as a Microsoft Windows Service, and the ctgadmin utility uses the Windows Service Control Manager (SCM) to start and stop the product. Starting or stopping a Windows Service requires administrator permissions and this means that the ctgadmin command must be run with administrator permissions when starting or stopping the CICS TG. As part of the Windows 7 User Account Control (UAC) feature, applications are started with standard user account permissions for security reasons, even if the user has administrator privileges.

To resolve this problem, when starting or stopping CICS TG, you must be logged in as a user with administrative permissions and you must start ctgadmin with the Windows 'Run as Administrator' function.

When using ctgadmin for tasks other than starting or stopping CICS TG, administrator permissions are not required.

Refer to the Microsoft Windows documentation for more information about User Account Control.

http://windows.microsoft.com/en-US/windows7/What-is-User-Account-Control

http://windows.microsoft.com/en-US/windows7/User-Account-Control-Use-Admin-Approval-Mode-for-the-built-in-Administrator-account

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMJ2","label":"CICS Transaction Gateway"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICSTG CICS TG

Document Information

Modified date:
05 September 2017

UID

dwa1167355