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Error creating Bluemix service

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Question by maxheu  (63) | Apr 03, 2015 at 04:03 PM serviceibmcloudfailureloadimpact

I'm going through the 'Architecture Lab: Web application hosting with Auto-Scaling and Load Generation Service (Liberty Lab 2)" published in IBM Bluemix. When I try to go through task #3, I am unable to create the "Load Impact" service: clicking on the 'create' button yield this error

Service broker error: {"description"=>"Error 502 received from broker url https://bluemix.marketplace.ibmcloud.com/api/custom/cloudfoundry/v2/service_instances/2ea917ad-7a9e-494b-b634-aa2b50864ac8 "}

Shouldn't the above "just work" or whatever internal health monitoring of Bluemix have dealt with and fixed the issue by itself (i.e. shutdown that faulty instance and spin up a new healthy one)?

I tried to follow the link to open a bluemix helpdesk ticket but that the intermediary SSO page hungs on me, so can't get help from there.

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Answer by headhoncho (1) | Jul 09, 2015 at 01:32 AM

Any updates on this? I am getting similar error Service broker error: {"description"=>"Error 502 received from broker url https://bluemix.marketplace.ibmcloud.com/api/custom/cloudfoundry/v2/service_instances/c18b66df-8fc3-4fd0-b950-b5312f83ec1a"}

when I am trying to create mysql service.

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Answer by vmovva (446) | Apr 03, 2015 at 10:12 PM

@maxheu, This is a known issue. Load Impact team is actively investigating this issue. We don't have ETA for the fix yet.

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