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This question was closed Sep 28, 2015 at 12:01 PM by Kimberly May for the following reason:

The question is answered, right answer was accepted

How can I resolve error #2072 (problem with the license for this product)?

310000RSWF gravatar image
Question by julia098  (1) | Jul 22, 2015 at 06:08 PM spssstudentlicenselicensinglicenses

This is my first time using SPSS, and when the program is opened it gives me an error message saying:

Error #2072 There was an unanticipated problem with the license for this product. Execution of this command stops. Specific symptom number: 4 End of job: 38 command lines 1 errors 0 warnings 1 CPU seconds

Additionally, it won't let me input any variables and it says "IBM SPSS Statistics Processor is unavailable".

I downloaded the 6 month rental version of this software a few days ago. How can I resolve this issue?

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310000TC13 gravatar image

Answer by BurcuBalabanOkten (1) | Aug 07, 2015 at 01:50 PM

Hi, I have the same problem. Did you solve the problem?

Burcu Balaban Okten

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270003XY2P gravatar image Jessie_Xu (1442) ♦   Aug 09, 2015 at 09:34 PM 0
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Please post a new question for your issue. I need some private information which should not be provided in this post.

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Answer by Kimberly May (1152) | Sep 28, 2015 at 12:00 PM

Do you have an authorization code? An authorization code is a twenty digit alpha-numeric code, for example eu9g1ee249abf3r6013b.

If you have an authorization code, had you launch the SPSS Statistics License Authorization Wizard and enter your authorization code to activate the license? If you actually did but still receive the license error, please provide following information:

  Your authorization code.

  Your computer Operating System and version (e.g Win 7)

Problems with authorization codes must be managed in a private conversation, which we will start and you can respond to using the REPLY button.

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3100012NXW gravatar image gibbsro2 (0)   Oct 02, 2015 at 03:08 PM 0
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Kimberly - I am having similar issues with SPSS v22 after transferring the program from one MacBook to another. Can you please also assist me in solving this issue?

3100010F10 gravatar image shatiquab18 (1) gibbsro2 (0)   Nov 10, 2015 at 04:56 PM 0
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hi i rented the SPSS software for 24 months and mine is promoting the same error.

270003XY2P gravatar image Jessie_Xu (1442) ♦ shatiquab18 (1)   Nov 11, 2015 at 01:44 AM 0
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Please submit a new question for your question. And provide the full text of error message.

270003XY2P gravatar image Jessie_Xu (1442) ♦ gibbsro2 (0)   Nov 11, 2015 at 01:45 AM 0
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Please submit a new question for your question. And provide the full text of error message.

3100012KB0 gravatar image momneri (1)   Oct 02, 2015 at 03:39 PM 0
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It tells me that my authorization code is not valid. Got the authorization code and lock code sent thru email, then tried to register thru email, it also says my code is not valid.

270003XY2P gravatar image Jessie_Xu (1442) ♦ momneri (1)   Nov 11, 2015 at 01:46 AM 0
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Please submit a new question for your question. And provide the full text of error message.

NOTE: Authorization Code is exactly 20 alphanumeric, for example eu9g1ee249abf3r6013b. Problems with authorization codes must be managed in a separate, private conversation.

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