Question & Answer
Question
Why do I receive message DFHAP0701 with an abend0C4 and abendAKEA in exit program GSVCG061 during normal CICS Transaction Server for z/OS (CICS TS) processing? The message implies a possible problem with CA SYSVIEW Performance Management (release 14.0) as the GSVCG061 program is a SYSVIEW program from CA Technologies.
DFHAP0701 applid An abend (code 0C4/AKEA) has occurred in exit program GSVCG061 at exit point XXMATT
Answer
Apply CA SYSVIEW Performance Management fix R076478. Contact CA Technologies if you need additional assistance.
These are the PTF RO76478 details provided by CA Technologies:
CA RS 1502 - PTF RO76478 Details
CA SYSVIEW Performance Management 14.0
RO76478 M.C.S. ENTRIES = ++PTF(RO76478)
DESC(CICS abend 0C4/AKEA in exit GSVCG061/XXMATT with CE APM)
/*
PROBLEM DESCRIPTION:
A CICS transaction abend 0C4/AKEA is possible when using CA Cross
Enterprise APM for transaction tracing. Abend messages may be observed
in the CICS started task job log. This problem is most likely to occur
in a CICS environment with a relatively high volume of related
transactions that require correlation by SYSVIEW.
SYMPTOMS:
A message similar to the following may be observed in the CICS started
task job log:
DFHAP0701 An abend (code 0C4/AKEA) has occurred in exit program
GSVCG061 at exit point XXMATT.
IMPACT:
Occasional CICS transaction abends.
CIRCUMVENTION:
None.
PRODUCTS AFFECTED:
CA SYSVIEW 14.0
*/.
++VER(Z038) FMID(CNM4E00)
PRE(RO72128)
SUP(TSE0067).
++HOLD(RO76478) FMID(CNM4E00)
SYSTEM
REASON(RESTART)
DATE(14335)
COMMENT(
Apply this fix and either recycle the CICS region, or use the
GSVT (terminate) and GSVS (start) transactions to recycle
SYSVIEW/CICS within the CICS region.
).
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Product Synonym
CICS/TS CICSTS CICS TS CICS Transaction Server
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Document Information
Modified date:
18 August 2015
UID
dwa1208677