My account is suspended and I'm trying to add the CC information -- but it's very frustrating ..
I'm on Chrome on MAC OS X --
Yesterday I could login in and get the screen saying I needed to add a CC -- so I clicked and filled out the information -- multiple multiple times but it never "went through" .. just blanking to a grey screen and back to the general information screen. I called the CC company and they indicated they saw the charge attempt and it was not rejected ..
Today I tried again -- but now I can't even get there -- I am getting a sad frown face from Chrome with the error:
Failed to load resource: net::ERR_TOO_MANY_REDIRECTS https://www-968.ibm.com/buy/servlet/sec/Logon?catalogId=12301&langId=-1&sto…IOLm5Mokr7r6DZ%0AsXxF&ddkey=https:OrderChangeServiceAddConfigurationToCart
Answer by Richard Johnson (3602) | Aug 01, 2014 at 10:13 AM
I believe that this issue may have been resolved, so perhaps you could retry and let us know please?
Answer by Andrew Whitfield (4934) | Jul 31, 2014 at 10:10 AM
Sorry you are facing these issues. Can you please send an email to id@bluemix.net providing the information you have given here.