• United States
IBM?
  • Site map
IBM?
  • Marketplace

  • Close
    Search
  • Sign in
    • Sign in
    • Register
  • IBM Navigation
IBM Developer Answers
  • Spaces
    • Blockchain
    • IBM Cloud platform
    • Internet of Things
    • Predictive Analytics
    • Watson
    • See all spaces
  • Tags
  • Users
  • Badges
  • FAQ
  • Help
Close

Name

Community

  • Learn
  • Develop
  • Connect

Discover IBM

  • ConnectMarketplace
  • Products
  • Services
  • Industries
  • Careers
  • Partners
  • Support
10.190.13.195

IBM Cloud platform×

Refine your search by using the following advanced search options.

Criteria Usage
Questions with keyword1 or keyword2 keyword1 keyword2
Questions with a mandatory word, e.g. keyword2 keyword1 +keyword2
Questions excluding a word, e.g. keyword2 keyword1 -keyword2
Questions with keyword(s) and a specific tag keyword1 [tag1]
Questions with keyword(s) and either of two or more specific tags keyword1 [tag1] [tag2]
To search for all posts by a user or all posts with a specific tag, start typing and choose from the suggestion list. Do not use a plus or minus sign with a tag, e.g., +[tag1].
  • Ask a question

Bluemix login fails with BXNUI0001E: Could not determine whether a session exists

110000PNBC gravatar image
Question by @chughts  (11675) | Sep 23, 2015 at 06:37 PM loginibmcloud

Bluemix is coming back with an error at login, I have tried on multiple browsers and seeing the same problem on all. I am prompted for login, but then Bluemix goes into a spin and then pops up the following error message.

BXNUI0001E: Could not determine whether a session exists. Try to reload the browser. See the Troubleshooting topics in the IBM Bluemix Documentation to check service status, review troubleshooting information, or for information about getting help.

The online service status suggest everything is working, but that is not my current experience.

Tom2015

People who like this

  1   Show 1
Comment
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
110000PNBC gravatar image @chughts (11675) ♦   Sep 23, 2015 at 06:45 PM 0
Share

Now getting

Your login status can't be determined right now. Try again later. No Bluemix accounts associated with your IBM ID are available. The account or accounts might have been canceled or terminated. Contact us for more information.

2 answers

  • Sort: 
110000PNBC gravatar image
Accepted answer

Answer by @chughts (11675) | Sep 24, 2015 at 01:54 AM

This has now been corrected.

Comment

People who like this

  0   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
270007B53V gravatar image

Answer by John_Ferguson (30) | Oct 20, 2016 at 01:20 PM

I am getting this error. Please help.

BXNUI0303E: The account information could not be retrieved because of a problem contacting the business support system. You will be logged out of Bluemix.

Try again later. If you see this message again, go to DOCS and select Troubleshooting for help and support options.

Comment

People who like this

  0   Show 1   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
110000PNBC gravatar image @chughts (11675) ♦   Oct 25, 2016 at 05:50 AM 0
Share

Try clearing out you browser cache.

Follow this question

71 people are following this question.

Answers

Answers & comments

Related questions

This trial has already been added to your account. Please use the existing trial. 1 Answer

I am not able to login using the CF command line tool. No Such Host is known exception . Please help 1 Answer

My account is still pending. How can I fix this? 1 Answer

We were unable to sign you in, please login 1 Answer

Login for Bluemix Weather Insight 1 Answer

  • Contact
  • Privacy
  • IBM Developer Terms of use
  • Accessibility
  • Report Abuse
  • Cookie Preferences

Powered by AnswerHub

Authentication check. Please ignore.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • API Connect
  • Analytic Hybrid Cloud Core
  • Application Performance Management
  • Appsecdev
  • BPM
  • Blockchain
  • Business Transaction Intelligence
  • CAPI
  • CAPI SNAP
  • CICS
  • Cloud Analytics
  • Cloud Automation
  • Cloud Object Storage
  • Cloud marketplace
  • Collaboration
  • Content Services (ECM)
  • Continuous Testing
  • Courses
  • Customer Experience Analytics
  • DB2 LUW
  • DataPower
  • Decision Optimization
  • DevOps Services
  • Developers IBM MX
  • Digital Commerce
  • Digital Experience
  • Finance
  • Global Entrepreneur Program
  • Hadoop
  • Hybrid Cloud Core
  • IBM Cloud platform
  • IBM Design
  • IBM Forms Experience Builder
  • IBM Maximo Developer
  • IBM StoredIQ
  • IBM StoredIQ-Cartridges
  • IIDR
  • ITOA
  • InformationServer
  • Integration Bus
  • Internet of Things
  • Kenexa
  • Linux on Power
  • LinuxONE
  • MDM
  • Mainframe
  • Messaging
  • Node.js
  • ODM
  • Open
  • PowerAI
  • PowerVC
  • Predictive Analytics
  • Product Insights
  • PureData for Analytics
  • Push
  • QRadar App Development
  • Run Book Automation
  • Search Insights
  • Security Core
  • Storage
  • Storage Core
  • Streamsdev
  • Supply Chain Business Network
  • Supply Chain Insights
  • Swift
  • UBX Capture
  • Universal Behavior Exchange
  • UrbanCode
  • WASdev
  • WSRR
  • Watson
  • Watson Campaign Automation
  • Watson Content Hub
  • Watson Marketing Insights
  • dW Answers Help
  • dW Premium
  • developerWorks Sandbox
  • developerWorks Team
  • Watson Health
  • More
  • Tags
  • Questions
  • Users
  • Badges