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Cannot create sandbox at /opt/workspaces/serverworkspace/Hi/Hiro/OrionContent/....

1200006BPW gravatar image
Question by Hiro Wada  (3) | Aug 06, 2014 at 10:57 PM devops-serviceserrorjazzhub

When I click the EDIT CODE button, I got the following message that shows up in red at the notification bar at the top of the web page. This project is Jazz SCM project.

Cannot create sandbox at /opt/workspaces/serverworkspace/Hi/Hiro/OrionContent/ichiro | B-yagaku project because one already exists at /opt/workspaces/serverworkspace/Hi

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Answer by Anthony C Hunter (68) | Aug 07, 2014 at 11:05 AM

Hi Hirowada,

Is this issue preventing you from clicking EDIT CODE on any project? Both the projects you own and the public projects browsing in the explore page?

Are you able to get to the Editor page at the root of your projects by going to https://hub.jazz.net/code/edit/edit.html ?

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1200006BPW gravatar image Hiro Wada (3)   Aug 07, 2014 at 06:36 PM 0
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I have 4 projects. All 3 Jazz SCM projects ( 1 private project I own, 1 private project I am a member of, 1 public project I am a member of ) have same issue. 1 Git project have no problem to click EDIT CODE.

I can not get to the root of my 3 Jazz SCM project from https://hub.jazz.net/code/edit.html. I can get to the root of my Git project.

060002628R gravatar image Anthony C Hunter (68)   Aug 07, 2014 at 08:10 PM 0
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Hi Hirowada,

I have an open ticket with our engineering services team and we are confident we have found the solution to the issue on our backend server. Agreed we have also confirmed the issue is limied to your Jazz SCM projects. I am hoping they can clear the issue in short order, will confirm shortly.

060002628R gravatar image Anthony C Hunter (68)   Aug 12, 2014 at 11:03 AM 0
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Hi Hirowada,

Appologies for the extreme delay. Can you confirm the problem no longer occurs with your Jazz SCM projects?

1200006BPW gravatar image Hiro Wada (3)   Aug 19, 2014 at 08:53 PM 0
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I'm sorry for my late reply in the summer vacation. I've confirmed that the issue is resolved.

060002628R gravatar image

Answer by Anthony C Hunter (68) | Aug 07, 2014 at 11:20 AM

I have raised a ticket with our engineering services team to review your Web IDE account as well to get to the bottom of this issue.

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