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IBM Form does not load for some users in IE9

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Question by Christopher Dawes(IBM)  (1082) | Feb 10, 2016 at 03:20 PM ibm forms

Our end-users have been reporting issues with loading an XFDL form on our Forms Server. This doesn't happen to the majority of users, but it seems to be limited to a fairly decently-sized chunk of users. For context, the users generally have little control over the configuration of their machines. We've noticed the issue with users using both Internet Explorer 9, as well as IE 11, both before and after we upgraded to Forms Server 8.2 (I believe we were at 8.0 before).

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Answer by Christopher Dawes(IBM) (1082) | Feb 10, 2016 at 03:22 PM

Support for IE 9 was dropped from IBM Forms Server 8.2. See the system requirements documentation at http://www-969.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1415393304255&osPlatforms=AIX|IBM%20i|Linux|Mac%20OS|Mobile%20OS|Solaris|Windows&duComponentIds=S001|S004|S002|S003&mandatoryCapIds=30|9|13|39|25|26&optionalCapIds=126|125|1|46|74|27#prereqs-5

Therefore users may experience an issue if running IE9 or IE 10/11 running in compatibility mode.

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