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SPSS 22 Reinstall Authorization

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Question by rln2  (3) | Mar 11, 2016 at 10:29 AM spssspssstudentlicensingauthorization

I had SPSS installed on two computers, both of which I wiped to do a clean install of Win 10. I now cannot reinstall SPSS and the Authorization Wizard indicates: "Authorization in progress ... (f6*258d7c) Authorization failed.: You are not allowed to generate any more new licenses. End Of Transaction. *
All permitted authorizations for the provided authorization code(s) have been utilized. No additional authorizations are permitted on this code. If you think this is an error, please contact IBM Corp. Customer Service at spssls@us.ibm.com (http://www-01.ibm.com/software/analytics/spss) with your product and purchase details. Click "Finish" to exit.

How do I reset the existing installations to allow re-licensing?

Thank you

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Answer by Jessie_Xu (1442) | Mar 14, 2016 at 02:32 AM

IBM SPSS Statistics Licenses are tied to your computer’s hardware with a lock code. So the license file is sensitive to the lock code. If you replace your computer or its hardware or reinstall the operating system, you will have a new lock code and will need to repeat the authorization process. Since you received an error message said that you exceeded the allowable number of authorizations specified in the license agreement that means the maximum number installations of your authorization code had been completed. In such situation, you need to provide your authorization code and lock code in a separate, private conversation.

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Answer by rln2 (3) | Mar 17, 2016 at 08:33 AM

Thank you. The reset worked wonderfully.

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270003XY2P gravatar image Jessie_Xu (1442) ♦   Mar 18, 2016 at 03:14 AM 0
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It is good news that your problem was solved. Have a good day!

310001WHUW gravatar image cindybev (1) Jessie_Xu (1442) ♦   Mar 19, 2016 at 02:04 PM 0
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I have the same problem. Can you help me?

270003KGT2 gravatar image YanL (5125) ♦ cindybev (1)   Mar 21, 2016 at 12:42 AM 0
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I've replied your question (https://developer.ibm.com/answers/questions/259311/spss-wont-authorize-my-computer-crashed-reinstalle.html).

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