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IZE0106E Couldn't connect - web service client couldn't be created (IA Collector)

Question & Answer


Question

Why am I receiving message IZE0106E Connect failed when trying to connect using the CICS Interdependency Analyzer for z/OS (CICS IA) Collector after installing CICS Explorer V5.3.0.2 and CICS IA plug-in V5.3.0? I am able to connect using CICS Explorer V5.2.0.6 with CICS IA plug-in 5.2.4.

I receive the following message:

IZE0106E Connect failed with error "Couldn't connect. The web service client couldn't be created." (IA Collector)

I am running CICS IA V5.1 in our CICS Transaction Server for z/OS (CICS TS) V5.1 regions and CICS IA V5.3 in our CICS TS V5.3 regions.

There are no error messages in the CMAS log.

Here is an exception stack trace:

alt text

Answer

The CICS Interdependency Analyzer for z/OS Version 5.3 Explorer plug-in is not backward compatible with pre IA 5.3 IA Collector connections that use an ATOMSERVICE versus 5.3 which now uses a new WEBSERVICE for the IA Collector connection.

If you need to manage the CICS IA Collector from the Explorer IA plug-in for releases prior to 5.3, you need to continue to use the pre 5.3 CICS IA plugin.

Here is information on how to delete the old ATOMSERIVCE RDO definitions from your CICS CSD and deploy the new WEBSERVICE RDO definitions.

Part of upgrading to CICS IA V5.3 on the host side involves the removal of the ATOMSERVICE RDO definitions from prior versions. You can use the customized job CIUDELGR sourced from SCIUSAMP to remove the ATOMSERVICE CSD group. This is described in the CICS IA V5.3 documentation in topic Creating the upgraded collection environment in 'Step 3 - Updating the IA resources to CICS' and the CIUJCWEB job is described in the topic 'To define the web service resources that are required by CICS IA'.

IBM also plans on updating the CICS IA V5.3 documentation to describe the incompatibility as well as adding a note to the IBM Software Product Compatibility Reports for CICS IA V5.3.

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Product Synonym

CICSIA CICS IA

Document Information

Modified date:
26 April 2016

UID

dwa1265800