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DFHMQ0480 E MQCC=2 MQRC=2195 QRPL at X'3355F2B0' FRB at X'3333ED00'

Question & Answer


Question

Why are my CICS regions getting a number of SDUMPS that appear to be related to message DFHMQ0480E? The SDUMPs are filling up the storage pool.

This is the message I am getting:

DFHMQ0480 E 07/29/2016 23:26:12 CICSPROD MQCC=2 MQRC=2195 QRPL at X'3355F2B0' FRB at X'3333ED00'.

I seem to be getting two dumps for each occurrence, one a MQ type dump (VQ21,ABN=0D7-00000025,U=ICVPLCB) and the other for the MQ0408.

Answer

Looking at SYSOUT you see the following messages:

BBSX650I CICSPROD MQTAPXXX NO DATASPACE RECORDS AVAILABLE

DFHMQ0480 E 08/19/2016 23:26:12 CICVPROD MQCC=2 MQRC=2195 QRPL at X'3355F2B0' FRB at X'3333ED00'.

Looking at the CICS system dump, you can enter IPCS command VERBX DFHPDxxx 'KE' (where xxx is your release level of CICS like 690 for CICS TS 5.2) to identify the KE_NUM that took the system dump. The Kernel Task summary for the KE_NUM shows the transaction running with no error. Also, the KE Domain Error Table Summary is empty.

IPCS command VERBX MTRACE entered when looking at the system dump shows a flood of the BBSX650I messages during the time when CICS is getting the dumps.

Looking at the MQ dump you can see the following abend:

TITLE=VQ21,ABN=0D7-00000025,U=ICVPLCB ,C=R3600.710.MMC -CSQM1PFW,M=CSQGFRCV,PSW 077C7000A51A4840,ASID=0233

When you go into browse at the address in the abend, A51A4840 (x'251A4840') in this case, and back up you will see the following eyecatcher:

 | ....MQTAPCX7....MQT2015080301.02 |  
 
 | V5R02M00BPL2521,COPYRIGHT (C) 20 |  
 
 | 14-2015 BMC SOFTWARE, INC. AS AN |  
 
 |  UNPUBLISHED LICENSED PROPERTYOF |  
 
 |  BMC SOFTWARE INC. ALL RIGHTS RE |  \
 
 | SERVED.......................... |

BMC has fix BPL2590 CONSOLE MAY BE FLOODED WITH BBSX650I MESSAGES. This fix should resolve your problem. If you would like to confirm that this will fix your problem, you should contact BMC and send them your documentation for review.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"MQ","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

Document Information

Modified date:
19 October 2016

UID

dwa1296773