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IEA995I 0C4 0000003B after upgrading to CICS TS 5.2 when using CA Top Secret

Question & Answer


Question

Why would I receive message IEA995I with system completion code 0C4 and reason code 0000003B when starting up CICS Transaction Server for z/OS (CICS TS) V5.2 for the first time? My external security manager is CA Top Secret V15.0 from CA Technologies. I did a start initial.

I received the following messages:

 DFHLG0101I  Log manager domain initialization has started.
 DFHEP0101I  Event Processing domain initialization has started. 
 DFHDH0100I  Document domain initialization has started.
 DFHSI1500   CICS startup is in progress for CICS Transaction
             Server Version 5.2. 
 IEA995I SYMPTOM DUMP OUTPUT
    SYSTEM COMPLETION CODE=0C4  REASON CODE=0000003B 
    PSW AT TIME OF ERROR  078D1001   9CA7026C  ILC 6 INTC 3B
    ACTIVE LOAD MODULE  ADDRESS=1CA00000 OFFSET=0007026C NAME=DFHSIP   
       DATA AT PSW  1CA70266 - E36045C8  0004E3C0  10100004
       GR 0: 00000000_9CC82800   1:   00000000_9CC828E8
          2: 00000000_1CC22B60   3:   00000000_1CA71370
          4: 00000000_1CC432D8   5:   00000000_1CC43200
          6: 00000000_1CC43200   7:   00000000_1CC43200
          8: 00000000_1CC1A680   9:   D006003B_7FFFFBD0 
          A: 00000000_40404040   B:   00000000_1CC1A680 
          C: 00000000_1CCA0BD0   D:   00000000_1CC22B60
          E: 00000000_1CC22B60   F:   00000000_7F443A18
 END OF SYMPTOM 
 IEA993I SYSMDUMP TAKEN TO wwww.xxxx.yyyy.zzzz    
 DFHKE1799  TERMINATION OF CICS IS COMPLETE.     
 BPXP018I THREAD 1D23260000000000, IN PROCESS 33555070,
 WITHOUT BEING UNDUBBED WITH COMPLETION CODE 40222000     
 , AND REASON CODE 00000000.
 IEF450I V5R2M0 - ABEND=S222 U0000 REASON=00000000 

Answer

Looking into the system dump of the abend 0C4, the failing instruction is E3C010100004 or LG @12,MODHNAME(,@01) in DFHKESTX UI25653 at offset 1CCC.

Register 1 contains 9CC828E8 (but it should be 1CC828E8). The high order bit is on when the instruction is executing in 64-bit mode, causing the abend0C4, INTC=3B.

CA Top Secret V15.0 requires the following PTFs be applied to support CICS TS V5:

For TSS 15.0, you need PTFs RO69899 and RO69900

For ENFCIC 14.1, you need PTF RO64919

Additional PTFs needed:
RO78438
RO78976
RO79620
RO81195
RO82573
RO89787

Download all PTFs with all of the required prerequisites.

Check with CA Support for PTFs required by other levels of CA Top Secret or ENFCIC.

If you would like to verify that this is your problem and need help locating the PSW in the dump, refer to Locating the PSW for a program check in a CICS TS system dump.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"Startup","Version":"5.2","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

Document Information

Modified date:
10 November 2016

UID

dwa1315867