Question & Answer
Question
Why would I receive message IEA995I with system completion code 0C4 and reason code 0000003B when starting up CICS Transaction Server for z/OS (CICS TS) V5.2 for the first time? My external security manager is CA Top Secret V15.0 from CA Technologies. I did a start initial.
I received the following messages:
DFHLG0101I Log manager domain initialization has started.
DFHEP0101I Event Processing domain initialization has started.
DFHDH0100I Document domain initialization has started.
DFHSI1500 CICS startup is in progress for CICS Transaction
Server Version 5.2.
IEA995I SYMPTOM DUMP OUTPUT
SYSTEM COMPLETION CODE=0C4 REASON CODE=0000003B
PSW AT TIME OF ERROR 078D1001 9CA7026C ILC 6 INTC 3B
ACTIVE LOAD MODULE ADDRESS=1CA00000 OFFSET=0007026C NAME=DFHSIP
DATA AT PSW 1CA70266 - E36045C8 0004E3C0 10100004
GR 0: 00000000_9CC82800 1: 00000000_9CC828E8
2: 00000000_1CC22B60 3: 00000000_1CA71370
4: 00000000_1CC432D8 5: 00000000_1CC43200
6: 00000000_1CC43200 7: 00000000_1CC43200
8: 00000000_1CC1A680 9: D006003B_7FFFFBD0
A: 00000000_40404040 B: 00000000_1CC1A680
C: 00000000_1CCA0BD0 D: 00000000_1CC22B60
E: 00000000_1CC22B60 F: 00000000_7F443A18
END OF SYMPTOM
IEA993I SYSMDUMP TAKEN TO wwww.xxxx.yyyy.zzzz
DFHKE1799 TERMINATION OF CICS IS COMPLETE.
BPXP018I THREAD 1D23260000000000, IN PROCESS 33555070,
WITHOUT BEING UNDUBBED WITH COMPLETION CODE 40222000
, AND REASON CODE 00000000.
IEF450I V5R2M0 - ABEND=S222 U0000 REASON=00000000
Answer
Looking into the system dump of the abend 0C4, the failing instruction is E3C010100004
or LG @12,MODHNAME(,@01)
in DFHKESTX UI25653 at offset 1CCC.
Register 1 contains 9CC828E8 (but it should be 1CC828E8). The high order bit is on when the instruction is executing in 64-bit mode, causing the abend0C4, INTC=3B.
CA Top Secret V15.0 requires the following PTFs be applied to support CICS TS V5:
For TSS 15.0, you need PTFs RO69899 and RO69900
For ENFCIC 14.1, you need PTF RO64919
Additional PTFs needed:
RO78438
RO78976
RO79620
RO81195
RO82573
RO89787
Download all PTFs with all of the required prerequisites.
Check with CA Support for PTFs required by other levels of CA Top Secret or ENFCIC.
If you would like to verify that this is your problem and need help locating the PSW in the dump, refer to Locating the PSW for a program check in a CICS TS system dump.
Product Synonym
CICS/TS CICSTS CICS TS CICS Transaction Server
Was this topic helpful?
Document Information
Modified date:
10 November 2016
UID
dwa1315867