IEA995I A03 during CICS shutdown when using ASG Technologies software

Question & Answer

Question

What would cause of a system completion code A03 when shutting down a CICS Transaction Server for z/OS (CICS TS) 5.1 region? I am using software from ASG Technologies.

I receive the following messages at shutdown:

 DFHTM1715   CICS is being quiesced by userid in transaction CEMT at terminal xxxx 
 DFHTM1709I  About to link to PLT programs.
 DFHTM1781   CICS shutdown cannot complete because some non-system user tasks have not terminated.
 DFHTM1782I  All non-system tasks have been successfully terminated.
 DFHZC2316   VTAM ACB is closed
 DFHRM0130   Recovery manager has successfully QUIESCED
 IEA995I SYMPTOM DUMP OUTPUT SYSTEM COMPLETION CODE=A03

Answer

To obtain a dump on this abendA03, you can set the following SLIP trap:

 SLIP SET,COMP=A03,ACTION=SVCD,j=xxxxxxxx,ID=SA03,      
 SDATA=(ALLNUC,LPA,LSQA,PSA,RGN,SQA,TRT,CSA,SUMDUMP),END

where xxxxxxxx is the CICS jobname that is getting the A03 abend.

CICS had quiesced by the time the dump was taken.

Reviewing the dump in IPCS, you can enter command SUMM REG FORMAT then max to the bottom to see the TCB Summary. Look for the TCB flagged with the completion code A03 in the "CMP" column:

  TCB AT    CMP      NTC      OTC      LTC   
 009FD520 00000000 00000000 00000000 009FED90
 009FF060 00000000 00000000 009FD520 00000000
 009FED90 00000000 009FF060 009FD520 009FE840
 009FE840 00000000 00000000 009FED90 009F80E8
 009F80E8 00000000 00000000 009FE840 009B1E88
 009B4A90 00000000 00000000 009F80E8 00000000    
 009B1E88 00000000 009B4A90 009F80E8 009B1C58    
 009B1C58 00000000 00000000 009B1E88 009B1A28    
 009B1A28 80A03000 00000000 009B1C58 009A1160 <---- TCB flagged with A03 completion
 009A1160 00000000 00000000 009B1A28 00000000

In this case, the A03 is flagged on TCB 009B1A28 because it had attached TCB 009A1160 and this TCB is still around (has not been detached). The A03 occurs when 009B1A28 tries to go away.

Taking a closer look at this TCB 009A1160, it has the following entry point:

    EP....... $QSTASK 
    ENTPT.... A7ED3998

Entering option 1 from the IPCS primary option menu to Browse the entry point, I found the following eyecatcher from "ALLEN SYSTEMS GROUP":

 |                    ....x4..$QST|
 |ASK ......w.ASM 12/02/14 17.59 V|
 |ERSION 020 MOD LEVEL 0000-020 LI|
 |CENSED MATERIALS COPYRIGHT 1997,|
 | 2000 BY ALLEN SYSTEMS GROUP, IN|

Contact ASG Technologies if you need additional assistance.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"Shutdown","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

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Document Information

Modified date:
14 November 2016

UID

dwa1319655

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