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IVT fail after MDM install

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Question by evg_ever  (101) | Jul 21, 2014 at 06:12 AM mdm-migrationmdmv11

Hi all,

I installed MDM v11 on CentOS 6.5 with Oracle DB 12c using this guide https://www.ibm.com/developerworks/community/wikis/home?lang=ru#!/wiki/W2c3ebf603f05_4460_8e8b_a26780b35b45/page/Installing%20InfoSphere%20MDM%20Version%2011%20on%20Linux%20using%20the%20custom%20installation%20process I have such warnings after install:

Internal error: UID should end with 'E', 'W', or 'I': BOTH_IVT_FAILED

Install Verification Test did not pass. Install Verification Test response files are located at '/opt/IBM/MDM/E550/mdm/IVT/testCases/xml/response', '/opt/IBM/MDM/E550/mdm/IVT/testCases/xml_virtual/response'. Physical and Virtual MDM Install Verification Test did not pass. Please re-run Install Verification Test manually.

I attached installation manager log with this warnings.

I tried to re-rerun IVT:

[wsadmin@ibmmdmv11 IVT]$ ./TestClient.sh soap testCases/xml/ mdmadmin mdmadmin
./TestClient.sh: line 25: [: soap: integer expression expected
./TestClient.sh: line 47: [: /opt/IBM/WebSphere/AppServer: integer expression expected
The WAS security is enabled.
url: file:/opt/IBM/MDM/E550/mdm/IVT/lib/com.ibm.mdm.clientutils.ivt.jar
properties load path: /opt/IBM/MDM/E550/mdm/IVT/properties/TestClient.properties

Nothing happened after this output, script just hangs, so I killed it.

Also I found log MDM_HOME/logs/database/Virtual/mad_ant_bootstrap_datasource.log:

Running ODBC SQL statement [select 1 from dual;]...
Executing /opt/IBM/MDM/E550/mdm/mds/bin/madsql
/opt/IBM/MDM/E550/mdm/mds/bin/madsql: STATE=HY000, CODE=28040, MSG=[InitiateSystems][ODBC Oracle Wire Protocol driver][Oracle]ORA-28040: No matching authentication protocol
Return Code: 1, Time elapsed: 0.467 sec

So, does MDM v11 support Oracle 12c? Maybe I should switch to version 11gR2?

Best regards,

Evgeniy

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Answer by EGorelenko (1) | Jul 21, 2014 at 02:04 PM

Hi Evgeniy.

Please be adviced MDM v11 does not support Oracle 12c. For MDM v11 you have to use oracle version 11gR2.

Oracle 12c support is available in a MDM v11.3. MDM v11.3 released a few weeks ago.

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Answer by evg_ever (101) | Jul 21, 2014 at 02:30 PM

Thanks for your reply

I installed 11gR2 instead of 12c, but error still remains the same. I found this bug http://www-01.ibm.com/support/docview.wss?uid=swg1IC99966 But I don't know how to apply it to my problem.

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Answer by EGorelenko (1) | Jul 22, 2014 at 03:13 PM

Please email me the following logs to investigate the problem.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This is a standard set of logs we ask for MDM11.0/11.3 installation troubleshooting

$HOME/var/ibm/InstallationManager/logs
(Make sure you zip and attache everything what is in $HOME/var/ibm/InstallationManager/logs folder, for example
run $jar -cvf mdm_installer_logs.zip $HOME/var/ibm/InstallationManager/logs
then attache mdm_installer_logs.zip to email or PMR.
<MDM_HOME>/mds/logs
<MDM_HOME>/logs/database
<MDM_HOME>/IVT/logs
<MDM_HOME>/IVT/testCases/xml/response
<MDM_HOME>/IVT/testCases/xml_virtual/response
WAS server SystemOut.log, SystemErr.log, ffdc folder
(Please use zip or tar for archiving logs and do not use any Windows specific archives, which can't be used on Linux)
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Answer by EGorelenko (1) | Jul 23, 2014 at 02:36 PM

I received MDMv11 installation logs. See my respond in attached doc.

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Answer by RaiJee (3) | Sep 28, 2015 at 01:51 PM

Hi,

You can run as per below. Please go to MDM\MDS\Scripts and run the following command.

madconfig.bat list_datasources will give you the DSN name like

C:\IBM\MDM\mds\scripts>madconfig.bat list_datasources
Buildfile: build.xml
Trying to override old definition of task EncryptDBPassword
Trying to override old definition of task CreateDBObjects

madenv_init:

madenv_exec_init:

madenv_odbc_driver_init:

list_datasources:
MDMDB_E001 - IBM Infosphere MDM DB2 Wire Driver (A4E02261F9D7FD9CC81005F60876711
C)

run the following

madconfig.bat test_datasource -Dmad.db.name=MDMDB -Dmad.db.dsn=MDMDB_E001

Response:

C:\IBM\MDM\mds\scripts>madconfig.bat test_datasource -Dmad.db.name=MDMDB -Dmad.d
b.dsn=MDMDB_E001
Buildfile: build.xml
Trying to override old definition of task EncryptDBPassword
Trying to override old definition of task CreateDBObjects

madenv_init:

madenv_exec_init:

madenv_odbc_driver_init:

test_datasource:

Running ODBC SQL statement [select 1 from sysibm.sysdummy1;]...
Executing C:\IBM\MDM\mds\bin\madsql.exe

1
Return Code: 0, Time elapsed: 2.542 sec

BUILD SUCCESSFUL

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