In the verify screen, the image of the scanned page is not appearing. I can see only a blank page. This is happening for all pages in the batch. I can see the fields and snippet image. can anyone help me on this?
Answer by FadiOmar (0) | Dec 29, 2012 at 04:34 AM
Hi Kal, -Make sure you are using Internet Explorer not Chrome or Firefox.-Make the client configurations using the application: C:\Datacap\support\WebConfiguration\WebClientConfig.exe.-Make sure that your Tmweb application is added to Trusted sites. -If it is still not working, try to delete all privacy and explorer data (cache, cookies and settings) , then reconfigure the client. Hope it will work. Fadi