Question & Answer
Question
I have been using CICS Configuration Manager for z/OS (CICS CM) V5.3 on the unauthenticated TCPIPSERVICE CCVNONE and recently switched to the authenticated port CCSBASIC. When I attempt to access CICS CM from e ISPF dialog using the authenticated port, I get ISPF short message "No passtickets". If I use PF1, it shows long MSGID CCVS003 'A request to generate a passticket failed. Set up of the CICS Configuration Manager security environment may be incomplete.'
My security administrator has reviewed the CICS CM documentation topic Optional: Enable PassTicket processing and everything appears to be setup correctly to enable passticket processing...
Any suggestions on what else to check as to why I am getting the "No passtickets" message?
Answer
If you are using RACF request your security administrator run the following commands to confirm access:
1) SETROPTS LIST
2) LISTUSER userid where userID is the user who is trying to authenticate with a passticket
3) LISTUSER userid where the userID is the application userID
4) RLIST PTKTDATA your_CICS_CM_server_applid> AUTH
5) SEARCH CLASS(PTKTDATA) NOMASK
6) RLIST PTKTDATA * AUTH SSIGNON
If after reviewing the output from these commands, your RACF admin does not spot a problem you would next need to obtain a SAF trace using the following instructions:
To Activate the RACF GTF Trace:
- start GTF with a dataset and the parms:
TRACE=USRP
USR=(F44)
END
- enter console command:
@SET TRACE( JOBNAME(jobnam*)
RACROUTE(TYPE(1,2,5,9))
CALLABLE(TYPE(43,50))
) LIST
- From above, substitute jobnam* with the name of the TSO USER job and reproduce the "No passtickets" message from the ISPF dialog.
To Deactivate it:
- enter console command:
@SET TRACE( NOJOBNAME NORACROUTE NOCALLABLE ) LIST
- stop GTF, collect the trace dataset.
Terse/FTP the trace to IBM.
NOTE: the "@" represents the subsystem cmd prefix you assigned to RACF
using the INITPARM value of your IEFSSNxx data.
For more information see Rules for entering RACF operator commands.
Product Synonym
CICSCM CICS CM
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Document Information
Modified date:
17 February 2017
UID
dwa1357236