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SPSS does not detect internetdo, in the answers one person stated to open your own tread and they could send info. Please HELP

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Question by ClaireN  (1) | Apr 01, 2017 at 03:41 PM spsslicensingspssstudent

SPSS does not detect internet. I do have internet access, in the answers one person stated to open your own tread and they could send info. Please HELP

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Answer by Velmor Falguera (IBM) (446) | Apr 06, 2017 at 12:04 AM

Hello,

Thanks for your post and sorry for the inconvenience this issue has caused you. We are working hard in the background to get this issue resolved, however, in the meantime, I will send you a new license key to add to your SPSS installation. I will provide this key in a Private Comment along with additional instructions required.

To view my Private Comment, please ensure you are logged onto dwAnswers. If you cannot view my Private Comment, open dwAnswers in a Private/Incognito browser window after clearing your web browser history, cache and cookies.

Additionally, we have also experienced an outage with dwAnswers and all information since April 1 has been lost. If one of my colleagues has already addressed this issue for you, please disregard my reply. I do apologise for the confusion this has caused you.

Kind regards,

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