I have downloaded SPSS 24 on my laptop, and licensed the product. Every time I try to open a .sav file from my college professor, the image below appears. I am not sure how to fix it. Thanks!
If this is occurring when you double click a file from the Windows Explorer or similar, it indicates that the file associations are missing or incorrect. While I can't say what might have caused this, try opening the file using File > Open > Data from within the product.