Hi there, I am building a chatbot based on airline FAQs. I have two separate intents, one for Cabin Baggage, a second for Checked In Baggage, with corresponding entities.
My issue is that there is a level of duplication between the two sets of entities, eg ‘baggage’, ‘bag’, ‘luggage’, so when I enter a question such as, “What is my checked in baggage allowance?”, the correct intent #Baggage_checked_in is returned, but both sets of entities are also hit, ie:
Question: What is my checked in baggage allowance?
How can I exclude the non-relevant entity, in this case @Cabin_Baggage_Allowance?
(I do not have a # Baggage_checked_in and @Cabin_Baggage_Allowance option in the chatbot)