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CICS WOLA registration fails RC=12 RSN=14 invoking service from z/OS Connect EE V2

Question & Answer


Question

I configured a new IBM z Systems Development and Test Version 10.0.1 (zD&T) that includes IBM z/OS Connect Enterprise Edition (zCEE) V2.0.0.1 and CICS Transaction Server for z/OS (CICS TS) V5.3. When I invoke a service from zCEE, it fails. The WebSphere Optimized Local Adapter (WOLA) shows a RC8 RSN14 indicating a problem with the WebSphere Liberty CBIND class. Can you tell me what is causing the WOLA errors?

The ffdc folder for zCEE has this exception:

 ------Start of DE processing------ = [4/17/17 11:40:45:911 GMT]
 Exception = com.ibm.zosconnect.spi.ServiceException
 Source = com.ibm.zosconnect.internal.web.ServiceProxyServlet$18
 probeid = 1340
 Stack Dump = com.ibm.zosconnect.spi.ServiceException: BAQR0452E: The
 inquireCustomer service detected an error during the processing of WOLA
 request with target service: BNKCUST and register name: ZCONNREG.
  at
 com.ibm.zosconnect.wola.internal.WOLAServiceImpl.processInvoke(Unknown
 Source)
  at com.ibm.zosconnect.wola.internal.WOLAServiceImpl.invoke(Unknown
 Source)
  at com.ibm.zosconnect.internal.ZosConnectServiceImpl.invoke(Unknown
 Source)
  at com.ibm.zosconnect.internal.ServiceManagerImpl.invoke(Unknown
 Source)
  at
 com.ibm.zosconnect.internal.web.ServiceProxyServlet$18.run(Unknown
 Source)
  at
 com.ibm.ws.webcontainer.async.ServiceWrapper.wrapAndRun(ServiceWrapper.j
 ava:202)
  at
 com.ibm.ws.webcontainer.async.ContextWrapper.run(ContextWrapper.java:29)
  at
 com.ibm.ws.webcontainer.async.WrapperRunnableImpl.run(WrapperRunnableImp
 l.java:74)
  at
 java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.jav
 a:1153)
  at
 java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.ja
 va:628)
  at java.lang.Thread.run(Thread.java:785)
 Caused by: javax.resource.ResourceException:
 java.lang.RuntimeException:
 com.ibm.ws.zos.channel.wola.internal.natv.GetClientServiceException:
 Unexpected error occurred under ntv_getClientService; Return codes:
 com.ibm.ws.zos.channel.wola.internal.natv.GetClientServiceReturnCodeArea
 :x00000008.00000000.00000000.; Parms: wolaGroup=WOLAGRP,
 registerName=ZCONNREG, serviceName=BNKCUST, timeout=30s
  at
 com.ibm.ws390.ola.jca.InteractionImpl.executeHere(InteractionImpl.java:3
 43)
  at
 com.ibm.ws390.ola.jca.InteractionImpl.execute(InteractionImpl.java:243)
  at
 com.ibm.ws390.ola.jca.InteractionImpl.execute(InteractionImpl.java:440)
  ... 11 more
 Caused by: java.lang.RuntimeException:
 com.ibm.ws.zos.channel.wola.internal.natv.GetClientServiceException:
 Unexpected error occurred under ntv_getClientService; Return codes:
 com.ibm.ws.zos.channel.wola.internal.natv.GetClientServiceReturnCodeArea
 :x00000008.00000000.00000000.; Parms: wolaGroup=WOLAGRP,
 registerName=ZCONNREG, serviceName=BNKCUST, timeout=30s
  at
 com.ibm.ws.zos.channel.wola.internal.natv.WOLANativeUtils.getClientServi
 ce(WOLANativeUtils.java:385)
  at
 com.ibm.ws.zos.channel.wola.internal.WolaOutboundConnMgr.getWolaConnLink
 (WolaOutboundConnMgr.java:108)
  at
 com.ibm.ws.zos.channel.wola.internal.WolaOutboundRequest.getWolaConnLink
 (WolaOutboundRequest.java:86)
  at
 com.ibm.ws.zos.channel.wola.internal.WolaOutboundRequest.invoke(WolaOutb
 oundRequest.java:66)
  at
 com.ibm.ws.zos.channel.wola.internal.WOLAEndpoint.jcaInvoke(WOLAEndpoint
 .java:149)
  at
 com.ibm.ws390.ola.jca.InteractionImpl.executeHere(InteractionImpl.java:3
 35)
  ... 13 more
 Caused by:
 com.ibm.ws.zos.channel.wola.internal.natv.GetClientServiceException:
 Unexpected error occurred under ntv_getClientService; Return codes:
 com.ibm.ws.zos.channel.wola.internal.natv.GetClientServiceReturnCodeArea
 :x00000008.00000000.00000000.; Parms: wolaGroup=WOLAGRP,
 registerName=ZCONNREG, serviceName=BNKCUST, timeout=30s
  ... 19 more

The zCEE server messages.log files shows the following configuration:

 product = WebSphere Application Server 8.5.5.8, WAS FOR Z/OS 8.5.5.8,
 z/OS Connect 02.00.00 (wlp-1.0.11.cl50820151201-1942)
 wlp.install.dir = /Z22B/usr/lpp/IBM/zosconnect/v2r0/wlp/
 server.config.dir = /var/zosconnect/servers/server1/
 java.home = /Z22B/usr/lpp/java/J8.0_64
 java.version = 1.8.0
 java.runtime = Java(TM) SE Runtime Environment
 (pmz6480sr2fp10-20160108_01 (SR2 FP10))
 os = z/OS (02.02.00; s390x) (en_US)

 BAQR0000I: z/OS Connect Version 2.0.0.1 (20160301-1039)
 CICS TS V5.x?; WOLA;

Answer

This problem was with CBIND permission as suspected. The zD&T is shipped with CICS Region ‘CICSTS53’ and it runs with Owner ‘START1’.

After providing access to CBIND for SuperUser (IBMUSER) and the CICS Region CICSTS53 running with Owner 'START1', the WOLA registration RC12 RSN14 no longer occurs.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNPJM","label":"IBM z\/OS Connect"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server;zCEE

Document Information

Modified date:
14 February 2023

UID

dwa1370674