Why I am not able to see the 6 character ID after 2 or 3 days. Its just disappearing and I am getting the message "you are not a member of any organization"
Answer by Ben Bakowski (1299) | Apr 28, 2017 at 08:30 AM
Hi there,
It looks like you may only have guest membership of the IoTP organization. If you access your organization from Bluemix (by clicking on the service tile) you will be granted 24 hours' access to IoTP automatically. After 24 hours the access will expire, which is why it may appear that you "lose" your organization.
You can make access permanent from the Members menu inside the IoTP service: there you can add your IBM ID as a permanent member of the IoTP organization.
Note that in the Members panel you can also add other IBM IDs and assign privileges - assuming you have Administrator privileges yourself.
Hi Ben,
Thanks for the quick reply.
I am new to the IBM watson and I am not able to find 'Members' menu and 'IOTP service'. Also, I am not the owner of the account I am just a team member of that account.
Answer by ValerieLampkin (2820) | Apr 28, 2017 at 09:21 AM
If you are not the owner, then please have the owner check the members and be sure you are listed and have not expired. He can do this by launching the Watson IoT dashboard from within Bluemix, then checking the members tab.
The issue is resolved !
After creating the service I landed to the page which is mentioned by ValerieLampkin. There on 'Members' tab there was an expiry date was set for 1 day hence the org_id was not visible the next day. I have disabled the expiry date there, I hope the organization won't expire from now onwards.
Thanks Ben and Valerie ! Your answers helped me to fix the issue.
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