CICSVR server startup fails with IEC212I 414-08 for DWWMSG and System Completion Code 414

Question & Answer

Question

Why would I get the following IEC212I 414-08 message for DWWMSG followed by System Completion Code=414 on the z/OS syslog when I attempt to start the CICS VSAM Recovery for z/OS (CICS VR) server? I recently started using the CICS VR server address space. I was able to start and stop it successfully over the last few days, but now I am getting these messages.

 DWW302I CICSVR NOW RECORDING MESSAGES ON 682
 CICSVR.TEST.DWWMSGA.TEST
 IEF196I IGD103I SMS ALLOCATED TO DDNAME DWWPRINT
 IEF196I IGD103I SMS ALLOCATED TO DDNAME DWWHIST
 IEF196I IEC212I 414-08,IGG0201B,IEESYSAS,CICSVR,DWWMSG,6418,TEST02,
 IEF196I CICSVR.TEST.DWWMSGA.TEST
 IEC212I 414-08,IGG0201B,IEESYSAS,CICSVR,DWWMSG,6418,TEST02, 685
 CICSVR.TEST.DWWMSGA.TEST
 IEF196I IEA995I SYMPTOM DUMP OUTPUT
 IEF196I SYSTEM COMPLETION CODE=414  REASON CODE=00000008
 IEF196I  TIME=13.31.02  SEQ=17941  CPU=0000  ASID=00BC
 IEF196I  PSW AT TIME OF ERROR  075C1000   80E8E36A  ILC 2  INTC 0D
 IEF196I    NO ACTIVE MODULE FOUND
 IEF196I    NAME=UNKNOWN
 IEF196I    DATA AT PSW  00E8E364 - 41003038  0A0D1B99  4390601D
 IEF196I    AR/GR 0: 00BD8CF0/00E8E440   1: 00000000/A4414000
 IEF196I          2: 00000000/0007A6E0   3: 00000000/00E8E408
 IEF196I          4: 00000000/00BD4170   5: 00000000/00BD4504
 IEF196I          6: 00000000/00BD44AC   7: 00000000/00BD4504
 IEF196I          8: 00000000/00BD44CC   9: 00000000/00BDA04C
 IEF196I          A: 00000000/00FB7D90   B: 00000000/00EAD622
 IEF196I          C: 00000000/00EADBEC   D: 00000000/00FDADE8
 IEF196I          E: 00000000/80E8DCEA   F: 00000000/00000008
 IEF196I  END OF SYMPTOM DUMP
 IEA995I SYMPTOM DUMP OUTPUT 688
 SYSTEM COMPLETION CODE=414  REASON CODE=00000008
  TIME=13.31.02  SEQ=17941  CPU=0000  ASID=00BC
  PSW AT TIME OF ERROR  075C1000   80E8E36A  ILC 2  INTC 0D
    NO ACTIVE MODULE FOUND
    NAME=UNKNOWN
    DATA AT PSW  00E8E364 - 41003038  0A0D1B99  4390601D
    AR/GR 0: 00BD8CF0/00E8E440   1: 00000000/A4414000
          2: 00000000/0007A6E0   3: 00000000/00E8E408
          4: 00000000/00BD4170   5: 00000000/00BD4504
          6: 00000000/00BD44AC   7: 00000000/00BD4504
          8: 00000000/00BD44CC   9: 00000000/00BDA04C
          A: 00000000/00FB7D90   B: 00000000/00EAD622
          C: 00000000/00EADBEC   D: 00000000/00FDADE8
          E: 00000000/80E8DCEA   F: 00000000/00000008
  END OF SYMPTOM DUMP
 DWW180E UNEXPECTED ERROR DURING CICSVR SERVER PROCESSING. 705
  MODULE WHICH DETECTED THE ERROR: DWW1IRCM
  RETURN CODE (HEX): 00000008
  REASON CODE (HEX): 711152E0
  CALLED MODULE ERROR INFORMATION:
  RETURN CODE (HEX): 00000024
  REASON CODE (HEX): 711F52E6
  COMPLETION CODE:
  PROBLEM DESCRIPTION: CICSVR SERVER PREALLOCATION REQUIREMENTS NOT MET
 DWW016E TERMINATING ERROR DETECTED IN CICSVR SERVER ADDRESS SPACE. 706
  RETURN CODE (HEX): 00000024
  REASON CODE (HEX): 711152E0
  MODULE NAME:       DWW1CNUP
  RETURN ADDR (HEX): A1703CB2
 DWW008I CICSVR SERVER SUCCESSFULLY TERMINATED AT END OF MEMORY.

I do not know what all these error messages and return or reason codes are telling me.

Answer

The CICSVR server is invoking Rcm_InitCall that will initialize BEX for the data sets. This results in the detection:

 REASONCODE(Rcm_InitRcmBexServiceFailure)
 PROBDESC(Rrym_NotAllPresetRequirementsMet)
 Rcm_InitRcmBexServiceFailure               constant(52E0x)
 DWW1IRCM_InitRcmBexServiceFailure
 DWW1IRCM
 Rcm_InitCall

These types of error messages can occur if a TSO user has the DWWMSGA DWWMSGB data sets allocated to their userid and start browsing the datasets. The CICSVR server datasets should not be allocated to a TSO userid.

At this point, you need to delete the DWWMSGA and DWWMSGB data sets used by the CICSVR server. It will automatically reallocate them when you enter the VARY SMS,CICSVR,ACTIVE command.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQJMU","label":"CICS VSAM Recovery for z\/OS"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICSVR CICS VR

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Document Information

Modified date:
16 May 2017

UID

dwa1373941

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