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EZZ8780I message, along with messages in the log file indicating problems loading one or more DLLs

Question & Answer


Question

At PAGENT startup time, we are seeing the EZZ8780I message (PAGENT CANNOT CONNECT TO POLICY SERVER FOR tcpImage : serverType AT host), along with messages in the log file indicating problems loading one or more of the following DLLs:

  • papi.dll

  • GSKSSL

  • GSKCMS31

How do we resolve this issue?

Answer

Policy Agent must have access to several DLLs at run time when configured as a policy client. These are needed to access PAPI functions and to establish an SSL connection to the policy server.

Policy Agent accesses the DLLs using the LIBPATH environment variable. Check that the LIBPATH environment variable is specified, and that it contains the directory in which the DLLs reside. This is normally /usr/lib.

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSSN3L","label":"z\/OS Communications Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

ZOSCS COMMSERVER

Document Information

Modified date:
21 June 2017

UID

dwa1382767

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