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IOC Manager Extension Issues

310002AME5 gravatar image
Question by bposter  (180) | Sep 07, 2017 at 04:31 PM qradarapplicationextensionextensions

Installed the early access IOC Manager extension. It installs without complaint but the configuration page looks like it's missing a bunch of elements. If you go to the IOC Manager tab it'll ask for the SEC Token that it fails to save on the config page, but clicking 'Finish' results in a 404. See attached images.

https://imgur.com/VZimN0H
https://imgur.com/iJMSKrh
https://imgur.com/HxgQino

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Answer by ryangoldblatt (106) | Sep 13, 2017 at 11:46 AM

Thanks. Are you using a FQDN in the URL to reach QRadar by any chance? I was able to reproduce the issues you are seeing using this rather than the console IP.

We are looking to see if can get an update to resolve this. In the meantime the IOC app should be fully functional if you are able to use the console IP address to access QRadar.

Ryan

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310002AME5 gravatar image bposter (180)   Sep 18, 2017 at 04:45 PM 0
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That does fix the problem, looking forward to the update. However, the comments field is still ignored and anything added has a comment of "reference data api".

270004M3S8 gravatar image ryangoldblatt (106) bposter (180)   Nov 03, 2017 at 06:36 AM 0
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Hi @bposter just FYI an updated version of IOC Manager is now up on App Exchange which should now resolves issues when accessing using a FQDN in the URL:

https://exchange.xforce.ibmcloud.com/hub/extension/57e93c51cafc23553b9192cc57fb6182

310002AME5 gravatar image bposter (180) ryangoldblatt (106)   Nov 06, 2017 at 11:44 AM 0
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Confirmed fixed. Thanks! Now we just need to know what the comment field actually does. ;)

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Answer by ryangoldblatt (106) | Sep 11, 2017 at 09:23 AM

@bposter which QRadar version including patch level have you installed the app on?

Best way to get this is either web interface Help->About or SSH into console and run:

/opt/qradar/bin/myver

Thanks, Ryan

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Answer by bposter (180) | Sep 11, 2017 at 11:42 AM

I believe I'm on Patch 6.

7.2.8.20170403173410

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