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SPSS instal help

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Question by venelina  (1) | Oct 02, 2017 at 02:23 PM spsslicensingspsslicensespss23

Hi,

I am trying to install the SPSS base on my work computer. I need to get my authorization code, please? How can I get this number from IBM? I called and was on the line for about 30 min, was transferred 4 times, and the only solution I was offered was this link to ask the same question AGAIN. Help!

Venelina Stoynev

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Answer by scottana (16) | Oct 02, 2017 at 02:34 PM

I am trying to install SPSS too and was on a call with IBM where they directed me to this site to post my request. I have not yet had a response that has provided an answer.

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270004A3FC gravatar image venelina (1)   Oct 02, 2017 at 02:44 PM 0
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OMG, great. So is this some sort of a new version of software hell?

270003GJYH gravatar image Adri.P (11715) ♦ venelina (1)   Oct 04, 2017 at 08:50 AM 0
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I'm sorry for the inconvenience. Without a support contract with IBM you will get assistance only in the forum. The SPSS Forums are monitored by our WW Support team, Development, IBM Services but also by a growing number of other expert SPSS users.

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Answer by Adri.P (11715) | Oct 04, 2017 at 08:54 AM

Hi @venelina, if you don't have your authorization code and you have bought SPSS software at IBM, then please reply to the private comment and provide your IBM customer number, or site/account number. If you did not buy the software at IBM, please contact your software vendor to receive your authorization code to activate the software. Thanks, Adri

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