Prior to SVC v8.1.x I could go to settings --> Support and click Show full log listing to download individual files (like dpa.heat files).
I looked in the "new" GUI of v8.1.x but cannot find this option anymore... is this a new hidden feature?
Answer by Andrew_Martin (883) | Oct 23, 2017 at 10:22 AM
You open the twisty called "Manual Upload Instructions"
Then you click on the "Download Support Package" Button
Then you click on the button in the corner called "Download Existing Package"
Equally if you're sending the file to IBM and You can do the same steps in the "Upload Support Package" to send the file directly to IBM (If you have opened the correct firewall holes).
Hope this helps
Andrew
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