Documentation on Responsive Talent Gateway
Hi,
I am trying to find documentation on the new Responsive Talent Gateway and especially its interaction with candidates. We dont want to bother candidates with multiple mails and we already manage our own communication templates so I am trying to find out if some mails are automatically sent from the new Responsive TG to candidates such as :
Confirmation of account creation
Password expiracy
News about candidate portal or application
Any other ?
Could you help me find those answers ?
Thanks,
S.
Hi @Sophen If I am understanding your question correctly, there are no marketing type release emails that get sent to the candidates of Brassring clients. They can get an auto-thanks for applying email or you can customize this with RAM (same as classic TG). There are no other auto-emails from the TG. If you wanted to update your activate candidates on Talent Gateway changes, you would need to make a candidate communication to send directly from Brassring.
As for candidates applying without creating an account, this is currently not available in Responsive.
Hello @Sophen , Here is a link to our Responsive Apply Overview http://www-01.ibm.com/support/docview.wss?uid=swg27048500 you should find everything you need here.
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Hi !
Thank you for your reply and the link to documentation. I went throught it and unfortunately I havent found any section regarding email sent from the Talent Gateway to candidates. Maybe it means that there is no communication sent to candidate but could you help me confirm it?
Currently we are using Cloud Classic Talent Gateway without the need for candidates to create an account - to keep the application process quick and easy. With the sunset of the support on those TG we are force to move to Responsive TG. I would then like to understand the full implication of this modification regarding our candidates.
Thank you for your help.
S.