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OCR_SR ERROR API_LICENSE_ERR (8004C413C:\Datacap\dcshared\OCRS\lic.lcxz).

31000244NU gravatar image
Question by Youba  (58) | Nov 14, 2017 at 10:42 AM datacapdatacap9ocr-socrs

Hi All, I have an error when my app try to Initialize engine.. I was running OCR_SR Library I got the following error:

alt text

Please Help !

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Answer by RickWilson (6949) | Nov 14, 2017 at 04:19 PM

This isn't literally a licensing error, but generally just means what you already know - that the recognition engine can't run. One cause of this can be permission issues. If the user does not have full permissions to the Datacap folder and subfolders, particularly the dcshared and OCRS folders, this error can occur.

Testing to determine the scope can be useful in narrowing down the causes. Does it happen every time? Does it happen when run by other clients? Does it happen running on other workstations?

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31000244NU gravatar image Youba (58)   Nov 16, 2017 at 02:21 AM 0
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Thank's Rick, it's problem of rulerunner permission

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Answer by Jasper Geelen (489) | Apr 03, 2018 at 05:25 AM

An old thread, still I want to add an answer to this. I had the problem in the past aswell, and just this week had the same problem again with a fresh install.

The solution to this problem is here: https://www.ibm.com/support/knowledgecenter/SSZRWV_9.1.0/com.ibm.dc.install.doc/dcain030.htm

This also is needed on Windows Server 2012R2 and Windows Server 2016.

Best regards, Jasper Geelen

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