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Qualys extension

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Question by The Perry  (1) | Nov 30, 2017 at 09:47 AM qradarsensorsextensionqradar_appsapp installqualys

I've installed Qualys app extension. It didn't seem to work. Then I've uninstalled it succesfully (because the app was removed from the list). Now I receive many errors such as:

  • [ERROR] Failed to upgrade application from zip[/store/tmp/cmt/out/qualys_app_for_qradar_1.0.0/qualys_app_export.txt-ContentExport-20170130180616/1101.zip] and application id [1002] with response code [422].

  • [ERROR] Failed to import [sensordevice] (Foreign key constraint violation). Parameters [1=, 2=50, 3=2017-01-26 18:02:10.217, 4=false, 5=0, 6=1482319613228, 7=1, 8=7, 9=1485773321138, 10=UTF-8, 11=true, 12=1, 13=-2147483642, 14=false, 15=NULL, 16=2017-01-30 11:49:10.744, 17=qualysapp, 18=5, 19=NULL, 20=0, 21=false, 22=0, 23=true, 24=false, 25=50, 26=true, 27=1, 28=1485176717929, 29=Qualys, 30=7] Now I can't reinstall Qualys app anymore.

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Answer by brhutchi1 (16) | Nov 30, 2017 at 09:59 AM

[link text][1] This does not answer you question but may help others I have been working with Qualys to get this set up. I have update documentation. Aslo In "Log Source Identifier" field, the default value will be qualysapp. Edit and change it to IP address from docker [1]: /answers/storage/temp/18865-ai-qualysappforqradar101-userguide-150517-0626-14.pdf


ai-qualysappforqradar101-userguide-150517-0626-14.pdf (21.1 kB)
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Answer by Amir Alavi (IBM) (166) | Nov 30, 2017 at 11:09 AM

Hi,

If you run "/opt/qradar/support/qapp_utils_730.py ps" (assuming you're on 7.3), do you see the Qualys app container? If so, have you tried removing it from the API and re-installing it? I would also install another app to see if the issue is an app_framework issue or related specifically to the Qualys app?

If you're not on QRadar 7.3, run this: "/opt/qradar/support/qapp_utils.py ps"

Let me know if you have any other questions!

Amir

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Answer by OMGANESH (3) | Dec 01, 2017 at 12:51 AM

Hello Perry, Try this one

1) Step 1: Uninstall app

2) Step 2: Restart qdocker service in QRadar #service qdocker restart

3) Step 3: Clear browser cache.

4) Step 4: Install Qualys App again.

Please reply if any further query

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Answer by brhutchi1 (16) | Feb 06, 2018 at 08:06 AM

Updated version released on the Exchange Feb 2 2018. Disappointed! This app only works on QRadar 7.2.8+. It is not compatible with QRadar 7.3.0+.

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Answer by DSProffitt (1) | Jul 30, 2018 at 06:28 AM

This app only works on QRadar 7.2.8+. It is not compatible with QRadar 7.3.0+.

Is this still the case?

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