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QRadar Community Edition Download Issue

Question by ahmed_Nader (18) | Dec 03, 2017 at 09:39 PM download qradarce

I got a (message code: 53e) "outside US". How long should it take to contact me to proceed the download process ? It's been hours till now, is this normal ?

@JonathanPechtaIBM

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SethTJ (1) May 16, 2018 at 05:32 PM 0

I get this error as well. I live and work in WV...for IBM and it's in my profile too. This one is an improvement on the update profile loop I was on. Someday.

Accepted answer

Answer by JonathanPechtaIBM (8183) | Dec 04, 2017 at 10:22 AM

@ahmed_Nader

I am not sure who owns this process, but I will inquire about this error message to try to find out information and resolution time for export restriction reviews.

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Answer by ahmed_Nader (18) | Dec 05, 2017 at 11:30 AM

Thank you, I tried it again after a while and it worked.

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QRadar Community Edition Download Issue

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QRadar Community Edition Download Issue

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