DFHAP0707 and DFHAP0001 0C4 AKEA at offset FFFFFFFF in CASPROG after upgrading to CICS TS for z/VSE 2.1

Question & Answer

Question

Why did I start regularly getting the following messages after upgrading to CICS Transaction Server for z/VSE (CICS TS) V2.1?

DFHAP0707 An abend 0C4/AKEA has occurred in Task Related User Exit program.
DFHAP0001 An abend 0C4/AKEA has occured at offset FFFFFFFF in program CASPROG.

Analysis of the AP0001 dump shows that the abend0C4 occurs in a routine named GETMTCA7 which is in program ECTEXITS7, part of CA EXPLORE for CICS from CA Technologies. The eyecatcher in the module header looks like this:

 ECTEXITS7.0 0308112/04/0311.03 CA-EXPLORE FOR CICS (C) 1985, 1998 
 COMPUTER ASSOCIATES INTERNATIONAL INC.

Answer

CA-EXPLORE FOR CICS/VSE fix TC87504 solves this problem. Here is the information about the fix:

PRODUCT: CA-EXPLORE FOR CICS/VSE RELEASE: 7.0
PROB #: 497 FN: T387504 FT: BQ9 DATE: 13 OCT 2017
AFTER UPGRADING TO CICS/TS 2.1 TRANSACTIONS MAY ABEND WITH AN 0C4/AKEA
THE FOLLOWING MESSAGES MAY APPEAR ON THE CONSOLE:
DFHAP0707 or DFHAP0001

Contact support for CA-EXPLORE FOR CICS for further information.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"Upgrade","Version":"2.1","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

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Document Information

Modified date:
11 December 2017

UID

dwa1417583

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