SPSS 19 is not working on my new laptop. Please help.
Answer by BettinaW (63006) | Dec 20, 2017 at 08:35 AM
@SPSS 19 would you please provide more information on what is not working? Please note that SPSS 19 is not supported anymore since some years and not supposed to run properly on new operating systems. On which OS you have installed and what is the error message?
We can only provide license reset assistance for this release. If you have your 20 digit authorization code for SPSS 19 you used in the past we can reset it such that you can use it again on License Authorization Wizard.
To do so please post this code into the private reply I already send to you on this webpage. Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.
Thanks
Bettina
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