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DFHH0003E from Health Checker after upgrading to CICS TS 5.4

Question & Answer


Question

I just brought up my first CICS region , a CMAS, under CICS Transaction Server for z/OS (CICS TS) V5.4. Health Checker seems to be working okay as I see messages being sent to the z/OS Health Checker every 30 minutes. However, I also see message DFHH0003E. The message implies my default region userid has access to a TD Queue defined to the INTERNAL Reader or to the CECI transaction. However, I do not make use of the INTERNAL reader and I have confirmed the userid does not have access to the CECI transaction.

Here is the output of showing the error:

 ************************************************************************
 *
 * Start: CHECK(IBMCICS,CICS_JOBSUB_TDQINTRDR)
 *
 ************************************************************************
 
  CHECK(IBMCICS,CICS_JOBSUB_TDQINTRDR)
  SYSPLEX:    MYPLX   SYSTEM: CICS
  START TIME: 02/16/2018 07:15:14.842133
  CHECK DATE: 20170314  CHECK SEVERITY: LOW
 
  * Low Severity Exception *
 
 DFHH0003E A TDQ defined to the internal reader  is accessible to unauthenticated users.
 
  Check Reason:  CICS Health Check DFHHCC3
  Check run (local time)     Jobname  ASID Applid   Regionid Ver  RcRn
  02/16/2018 06:45:18.443485 CICS     0092 CICS       CICS     0  710 0806 33
 
 Number of regions checked  = 1                             
                                                            
 Number of regions reported = 1                             
                                                            
                                                            
 END TIME: 02/16/2018 07:15:14.845041  STATUS: EXCEPTION-LOW
 *****************************************************************************

Answer

The output is reporting RC 0806, meaning The SVC99 does not support inquire of SYSOUT. The problem is a result of a back level SVC99. As documented in topic Checking CICS configuration with IBM Health Checker for z/OS in the CICS TS 5.4 documentation:

  • PTF UA91584 for z/OS 2.1 (R790), or

  • PTF UA91583 for z/OS 2.2 (R790)

for APAR OA52197: New Function- SVC 99 Inforetrieval SYSOUT program name is required. Ensure the appropriate PTF is applied for your level of z/OS.

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"Health Checker","Version":"5.4","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

Document Information

Modified date:
23 February 2018

UID

dwa1432287