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Terminal hangs after DFHIS0002 Error Code X'0687' in DFHISXM in AOR if using CA Top Secret

Question & Answer


Question

I am logging onto the CICS terminal owning region (TOR) and using the CICS routing transaction CRTE to the application owning region (AOR). An attempt to run a task on the AOR results in message:

DFHIS0002 A severe error (code X'0687') has occurred in module DFHISXM.

Then, the terminal hangs. I am using CA Top Secret from CA Technologies.

Answer

Message DFHIS0002 indicates an error in CICS IPIC processing. Analysis of the dumps showed that there was an interruption of the IPIC processing during task initialization in the AOR caused by Top Secret security processing. The user was rejected from running a transaction and Top Secret issued message:

TSS7251E Access Denied

Top Secret then went on to issue an error message to the terminal. The problem was that CICS IPIC control blocks still held information needed for task initialization. The Top Secret message being sent to the terminal destroyed that information. That caused the DFHIS0002 message and CICS was unable to recover from that error to correct the status of the session.

CA Technologies CA Top Secret fix number ST00278 resolves this problem.

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Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

Document Information

Modified date:
06 March 2018

UID

dwa1434122