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IBM SPSS Modeler Trial Not Allowing Install

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Question by shanafme  (1) | Apr 25, 2018 at 10:04 AM spssspsslicensingmodelertrialsubscription

Hello, I am attempting to install the trial of IBM SPSS Modeler for a class that I am taking. I registered with IBM and downloaded the install package (ModelerSub_Setup.exe). However, after the application installs and I'm asked to sign in, I get the following error: "Your IBMid does not have an IBM SPSS Staistics Subscription subscription. Please go to the IBM Marketplace to buy a monthly subscription." When I go to the IBM Marketplace, my account shows that I have an active "IBM SPSS Modeler Subscription Trial". I've waited about 20 hours since I first created the account and when I tried to install it again this morning. Any ideas as to what I need to do to get the trial of IBM SPSS registered and working? Thank you for your time.

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Answer by BettinaW (62979) | Apr 26, 2018 at 06:03 AM

@shanafme I can see your hidden e-mail address here on this page as moderator which is also the e-mail address used for the trial as IBM web ID
I do find your trial on database:

IBM SPSS Modeler Subscription Trial (SPSS_MOD_TRIAL)
Abonnementname:IBM SPSS Modeler Subscription Trial
Abonnementstartdate:24.04.2018
duration:30 days
Abonnementenddate:24.05.2018
Abonnement-ID:502914224

I do not see any conflicts for the account but restarted the workflow on server.
Please wait about an hour and then try again.

regards Bettina

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Answer by shanafme (1) | Apr 25, 2018 at 10:23 AM

Forgot to mention that this issue is happening on Windows 10 (64 bit).

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