I need to reset my authorization code for SPSS 25.
I need to reset the authorization code for SPSS 25. I had put in the wrong quantity. Is there any way that I can reset it through the License Center or does support have to do that for me?
I send you a private reply with a new code for your entitlements,
please see private reply
thanks
Bettina
Hi, no, on license key center you cannot delete a code yourself when it was set incorrectly with wrong quantity. We in Support need to do so.
Please provide the wrong 20 digit authorization code, then we will delete it and you can create a new code. If you like we can create the new authorization code for you if you tell us the correct quantity and if you like to have single codes or one code for all users /quantities.
Please put the code on the private reply I already send to you on this webpage. Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.
Hope this helps
regards
Bettina
@bettinaw Our authorization code is: code removed to private view. I would like to change the quantity from 1 to 236921. Thank you for your quick response.