Datacap Batch getting aborted at ProcessImage Step in workflow.
Hi, We have datacap 9.1 env. In prod datacap, batch getting aborted at ProcessImage Step (During rescale Image). Logs showed up below exceptions while aborted. Any suggestions for resolution.
ProcessImage rrs logs.
14:01:26.997 (0) t:23AC p:20A3DC8 Error (0=hex:0). In CScript::Call(SAFEARRAY): Action execution failed: Script Error: Error: Microsoft VBScript runtime error Description: Permission denied Error code: 0x800a0046 - (null)Source: (null) Line: 177, Char: 2 [api source:]
14:01:26.997 (0) t:23AC p:20A3DC8 EXCEPTION: code="0" msg="Action execution failed: Script Error: Error: Microsoft VBScript runtime error Description: Permission denied Error code: 0x800a0046 - (null)Source: (null) Line: 177, Char: 2" loc="CScript::Call(SAFEARRAY)" API="" 14:01:26.997 (0) t:23AC p:20A3DC8 CIMainAlgorithm::Execute::finalize_after_process: 14:01:26.997 (0) t:23AC p:20A3DC8 execute statement On Process End
So, what is this ProcessImage step and what does it contain?
ProcessImage step is to rescale image with default settings (height/width/DPI). Let me explain, when batch aborted at ProcessImage step, we do re-process same batch and during re-process batch works fine. So here we want to avoid batch abort situation at 1st stage and avoid manual intervention. I am attaching normalizedimage.rul which run for ProcessImage task.
<func name="Function1">
<a ns="MobileTemplate" name="RescaleImage" qi="">
<p name="ImageHeight" v="3300" />
<p name="ImageWidth" v="2550" />
<p name="ImageDPI" v="300" />
</a>
</func>
My suggestion/suspicion is this:
Find the image having experienced this issue and check its properties;
See if there's a pattern even in the relative position of such images in their batches, e.g. the 1st one in a document or even the batch and etc.
Open a case with support, because there's going to be some investigation into details.