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NT98 abends in NAT23RE after AEYH abend in CICS application

Question & Answer


Question

Why is my CICS region getting NT98 abends in program NAT23RE after one of our applications fails with AEYH abends? Program NAT23RE is part of a vendor product called Natural from Software AG.

The application program getting the AEYH abends is trying to execute EXEC CICS READQ TS and DELETEQ TS commands. I understand that the AEYH abend indicates that an application program is issuing a Queue request and getting a QIDERR returned. The program is not handling this response and the default action is to abend the task with code AEYH. However, I don't understand why I am getting the NT98 abends in the CICS Transaction Server for z/OS (CICS TS) region.

Answer

Software AG identified the fix for the NT98 abends in Natural program NAT23RE. These 4 fixes need to be added as a set:

  • NC04008

  • NC04014

  • NC04020

  • NC04022

You should contact Software AG if you need additional assistance.

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Product Synonym

CICS/TS CICSTS CICS TS CICS Transaction Server

Document Information

Modified date:
08 August 2018

UID

dwa1463563