• United States
IBM?
  • Site map
IBM?
  • Marketplace

  • Close
    Search
  • Sign in
    • Sign in
    • Register
  • IBM Navigation
IBM Developer Answers
  • Spaces
    • Blockchain
    • IBM Cloud platform
    • Internet of Things
    • Predictive Analytics
    • Watson
    • See all spaces
  • Tags
  • Users
  • Badges
  • FAQ
  • Help
Close

Name

Community

  • Learn
  • Develop
  • Connect

Discover IBM

  • ConnectMarketplace
  • Products
  • Services
  • Industries
  • Careers
  • Partners
  • Support
10.190.13.195

Refine your search by using the following advanced search options.

Criteria Usage
Questions with keyword1 or keyword2 keyword1 keyword2
Questions with a mandatory word, e.g. keyword2 keyword1 +keyword2
Questions excluding a word, e.g. keyword2 keyword1 -keyword2
Questions with keyword(s) and a specific tag keyword1 [tag1]
Questions with keyword(s) and either of two or more specific tags keyword1 [tag1] [tag2]
To search for all posts by a user or all posts with a specific tag, start typing and choose from the suggestion list. Do not use a plus or minus sign with a tag, e.g., +[tag1].
  • Ask a question

BES Agent performance issue

0600021T4U gravatar image
Question by sfishman  (59) | Aug 09, 2018 at 03:35 PM ilmtagentperformancelmt-lrpsolarisbes

There seems to be a problem with the ILMT agent on some of our Solaris 11 servers. We saw multiple processes of /opt/Tivoli/cit/bin/wscanhw which is part of ILMT. It was causing high CPU on the servers because of the multiple processes. Running processes: root 3072 3069 0 Jun 29 ? 0:00 /opt/tivoli/cit/bin/wscanhw -nolock -c /var/opt/BESClient/LMT/CIT/tlm_hw_config.xml -o /var/opt/BESClient/LMT/CIT/tlm_hw_scans/tlm_hw_201806290827_1530278838.xml Our admins asked us to see if we could find a fix. We are running the latest version of 9.2, 9.2.14.10

People who like this

  0
Comment
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster

3 answers

  • Sort: 
1100006T1Y gravatar image

Answer by LMT-LRP (1653) | Aug 13, 2018 at 12:31 PM

@sfishman

Hi,

Thank you for using the forum.

What CPU usage are you seeing? The process that you are showing doesn't appear to have used any, if I am reading that correctly. Which zone(s) are you seeing this on?

The BigFIx client uses about 2% CPU in normal operations aside from the scanning process, as noted here:

http://www-01.ibm.com/support/docview.wss?uid=swg21683814

Also, as it notes, the hardware scan (wscanhw) uses minimal CPU under normal circumstances.

Do have anything showing this process using high CPU?

Comment

People who like this

  0   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
0600021T4U gravatar image

Answer by sfishman (59) | Aug 13, 2018 at 10:22 PM

@LMT-LRP There were maybe 2 dozen wscanhw process running at the same time. All were using small CPU but multiplied by 24 is a lot. We think these are short running processes but maybe not completing or duplicating itself.

Comment

People who like this

  0   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
1100006T1Y gravatar image

Answer by LMT-LRP (1653) | Aug 14, 2018 at 02:24 PM

Hi,

9.2.14 is the version of BigFix. What is the version of ILMT? Also, what is the version of the scanners running on the computers in questions?

The scanner version can be determined from the BIgFix console using the "Scanner Information' analysis.

It can also be found in the /etc/cit/cit.ini file.

Are you seeing this behavior on the Local zones, Global, or both?

Comment

People who like this

  0   Share
10 |3000 characters needed characters left characters exceeded
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster

Follow this question

146 people are following this question.

Answers

Answers & comments

Related questions

Unable to reset BES GatherDB Password 3 Answers

Error on installation of IBMi scanner 1 Answer

Data import logs show: WARN: Package Fact XML parsing failed 2 Answers

Bigfix SQL database requirements 2 Answers

How do I classify software in ILMT 3 Answers

  • Contact
  • Privacy
  • IBM Developer Terms of use
  • Accessibility
  • Report Abuse
  • Cookie Preferences

Powered by AnswerHub

Authentication check. Please ignore.
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • API Connect
  • Analytic Hybrid Cloud Core
  • Application Performance Management
  • Appsecdev
  • BPM
  • Blockchain
  • Business Transaction Intelligence
  • CAPI
  • CAPI SNAP
  • CICS
  • Cloud Analytics
  • Cloud Automation
  • Cloud Object Storage
  • Cloud marketplace
  • Collaboration
  • Content Services (ECM)
  • Continuous Testing
  • Courses
  • Customer Experience Analytics
  • DB2 LUW
  • DataPower
  • Decision Optimization
  • DevOps Services
  • Developers IBM MX
  • Digital Commerce
  • Digital Experience
  • Finance
  • Global Entrepreneur Program
  • Hadoop
  • Hybrid Cloud Core
  • IBM Cloud platform
  • IBM Design
  • IBM Forms Experience Builder
  • IBM Maximo Developer
  • IBM StoredIQ
  • IBM StoredIQ-Cartridges
  • IIDR
  • ITOA
  • InformationServer
  • Integration Bus
  • Internet of Things
  • Kenexa
  • Linux on Power
  • LinuxONE
  • MDM
  • Mainframe
  • Messaging
  • Node.js
  • ODM
  • Open
  • PowerAI
  • PowerVC
  • Predictive Analytics
  • Product Insights
  • PureData for Analytics
  • Push
  • QRadar App Development
  • Run Book Automation
  • Search Insights
  • Security Core
  • Storage
  • Storage Core
  • Streamsdev
  • Supply Chain Business Network
  • Supply Chain Insights
  • Swift
  • UBX Capture
  • Universal Behavior Exchange
  • UrbanCode
  • WASdev
  • WSRR
  • Watson
  • Watson Campaign Automation
  • Watson Content Hub
  • Watson Marketing Insights
  • dW Answers Help
  • dW Premium
  • developerWorks Sandbox
  • developerWorks Team
  • Watson Health
  • More
  • Tags
  • Questions
  • Users
  • Badges