SPSS 19 'Authorization failed'
Hi,
I'm trying to move our SPSS 19 license on to a different computer. I've uninstalled it completely from the previous computer, but when I try activating it on the new computer it comes up with this error message (where XXXXXXXXX is the authorisation code.)
Authorization in progress ... (XXXXXXXXX) Authorization failed.: You are not allowed to generate any more new licenses. End Of Transaction.
All permitted authorizations for the provided authorization code(s) have been utilized. No additional authorizations are permitted on this code. If you think this is an error, please contact SPSS Inc. Customer Service at spssls@us.ibm.com (http://www.spss.com/custsrv) with your product and purchase details. Click "Finish" to exit.
Yes, If you got your code from IBM/SPSS in the past we can reset your existing 20 digit authorization code for SPSS if you provide this code to us.
To check your code please post your 20 digit authorization code into the private reply I already send to you on this webpage. Please include @ sign followed by my display name on your answer, then I will get a notification. Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.
Thanks
Bettina
Thank you for the code in the private reply. It is for:
IBM SPSS Statistics Base Authorized User V 19
There were no activations left as the code was used 4 times already but I reset it now such that you have 4 activations back for this code.
Hope it helps
regards
Bettina