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How to disable create SR function after clicking Yes in Solution in Self Service Center?

Question by VincentL. (2579) | Oct 26, 2018 at 01:57 AM icd sccd maximo controldesk tsrm icd-vl

Disable create SR after clicking Yes in Solution in Self Service Center

Answer by nazarotem (1) | Jun 09 at 05:14 AM

Go to "Application Designer", find "Search Solution" application there, go to "Details" tab, find "Yes" button on the bottom of the layout, do right click and choose "Preferences". Make field "Event" empty (button will do nothing) or replace it with "returnSolution" (the button will return user to "Search Solution" application.

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How to disable create SR function after clicking Yes in Solution in Self Service Center?

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How to disable create SR function after clicking Yes in Solution in Self Service Center?

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