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problem in graphs as when I do double click on the graph to activate it for editing

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Question by ph-abdallah  (3) | Oct 27, 2018 at 10:47 PM statisticsgraphsdoubledouble-blind

Hi,

I have a problem in graphs as when I do double click on the graph to activate it for editing it gets blurred and stock and I can't do anything on it. The photo is an example. I am using SPSS version 25 on Windows 10. alt text

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Answer by jkpeck (5112) | Oct 28, 2018 at 11:32 PM

@ph-abdallah

I really don't know what might cause this. Besides the fixpack I mentioned, the only other suggestion I have (other than reinstalling) would be to try starting Statistics using Run As Administrator.

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Answer by jkpeck (5112) | Oct 28, 2018 at 10:59 AM

@ph-abdallah

The cross-hatched image you see is a placeholder for the actual graph window. If you don't see that window, it is off screen somewhere, perhaps because your screen resolution or monitor configuration has changed. So you need to get it back on the screen.

On Windows, press alt+spacebar then m. Now the focus is on the system window. Use the arrow keys to move the window until it appears on screen. You may have to try different directions, since you don't know where it is, but eventually you should see it scroll into view. Once the window is repositioned, future double clicks will show it on screen.

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Answer by jkpeck (5112) | Oct 28, 2018 at 10:59 AM

@ph-abdallah

The cross-hatched image you see is a placeholder for the actual graph window. If you don't see that window, it is off screen somewhere, perhaps because your screen resolution or monitor configuration has changed. So you need to get it back on the screen.

On Windows, press alt+spacebar then m. Now the focus is on the system window. Use the arrow keys to move the window until it appears on screen. You may have to try different directions, since you don't know where it is, but eventually you should see it scroll into view. Once the window is repositioned, future double clicks will show it on screen.

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Answer by ph-abdallah (3) | Oct 28, 2018 at 12:39 PM

Hi Jkpeck,

Thanks for your time and for your answer. I tried but it did not work. The problem still exists. You can have a look at the Youtube video in the below link that shows how I am facing the problem.

https://youtu.be/uFQjlEBBEjs

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Answer by jkpeck (5112) | Oct 28, 2018 at 03:29 PM

@ph-abdallah

It's hard to tell what is happening from the video. It looks like sometimes double clicking opens the graph editor appropriately but the first time it produced a blank graph editor window. And when the window was closed, the image in the Viewer did not reflect that. If you look at the Task Bar tray, do you still see the graph editor window.

I haven't ever seen that behavior. If you haven't already installed the fixpack for V25, try that (https://www-945.ibm.com/support/fixcentral/). If that doesn't work, maybe Tech Support can help.

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Answer by ph-abdallah (3) | Oct 28, 2018 at 10:42 PM

Thanks a lot Jkpeck. I tried what you mentioned but the problem still. I uploaded another screen record for my screen. Please any advice!!!

https://youtu.be/YyIKiwXmv0o

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Answer by ph-abdallah (3) | Oct 28, 2018 at 11:40 PM

Thank you very much. It worked fine when I Run As Administrator.

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Answer by jkpeck (5112) | Oct 29, 2018 at 01:15 PM

@ph-abdallah

Glad that worked even though it should not be necessary. One further question: did you install Statistics in the default location?

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Answer by ph-abdallah (3) | Oct 29, 2018 at 02:32 PM

Thanks. Yes it was.

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