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SPSS 24.0 Authorization Failed

Question by mwillis20 (1) | Nov 14, 2018 at 01:04 PM spss spsslicensing authorization spss24 authentication code

We are trying to enter the authorization code in the licensing wizard and keep receiving an error: Authentication Failed: Authorization Error --- One or more codes failed. (See screenshot). alt text

screenshot-387-2.png (108.5 kB)

Answer by BettinaW (58832) | Nov 15, 2018 at 07:27 AM

@mwillis20
I am sorry but the code on your screenshot seems to be deleted already on database. It was only an interval code. You need to ask the vendor where you purchased from to get you a valid code. If you purchased at IBM please provide your customer number (ICN) so we can try to find your account on license key center thanks

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SPSS 24.0 Authorization Failed

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