After upgrade to JazzSM 1.1.3.1 / TCR 3.1.3, menu items are missing
I have today update my Linux TCR 3.1.3. (JazzSM 1.1.3) with the 1.1.3-TIV-JazzSM-multi-FP001. I don't get any error's and the installation finished successfully, but after restart the JazzSM and login using tipadmin, the widgets on the left hand side are gone.
Ensure that the JazzSM profile is pointing to at least SDK 1.7.
Set JazzSM profile to use Java 1.7 if not already set (Ignore this step if WAS 8.5.5.11/12/13 installed with Java 1.8). If Java 1.7 is not installed, install through IBM Installation Manager by pointing to WAS installation files repository. Example: Go to WAS installed path and then bin directory
./managesdk.sh -setCommandDefault -sdkName 1.7_64
./managesdk.sh -setNewProfileDefault -sdkName 1.7_64
./managesdk.sh -enableProfile -profileName JazzSMProfile -sdkname 1.7_64
If issue persists, send logs to IBM support. Run the log collector program:
Change the directory to /ui/bin
Run the following command: ./consoleLogCollector.sh
Email to me console_logs.zip file located in /ui directory
Author:
Sharon Orillaneda
Software Engineer, ITSM - JazzSM DASH TIP
IBM Cloud Labs