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Error connecting redis with Node-Red

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Question by galvil  (28) | Dec 04, 2018 at 10:08 AM ibm-cloudnode-red#errorredis

Hi,

I'm trying to connect a Node-Red app with Redis Database in bluemix console. But when I select the redis service and I try to make the connection, I get this error: Missing service offering: databases-for-redis

What can I do?

Thanks

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Answer by James_Belton (350) | Dec 06, 2018 at 09:32 AM

@galvil I've reproduced your error in my account and like you I can't connect a Database for Redis instance to Node-Red and get the same 'Missing Service Offering' error that you do. It indicates an issue with the two services connecting and I've seen this with some services where IAM managed service instances are being connected to Cloud Foundry managed service instances. Doing a bit more digging and it looks as though there is an issue creating the CF alias that is needed under the covers because if I run the CLI command ibmcloud resource service-alias example-redis --instance-name example-redis to create one, I get the same error. How about creating some service credentials in your redis service and using those to configure a connection in your nodes? Other than that, the best thing that I can suggest right now is that you raise this issue as a support ticket and meantime, I've flagged it internally too. Cheers, James

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Answer by @chughts (12979) | Dec 06, 2018 at 06:20 AM

This feels like an IBM Cloud limitation preventing you from creating a Redis service instance. Which Redis service are you trying to create? Have you tried to create the Redis service before you try to make a connection to your Node-RED instance?

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Answer by ajalger (1) | Dec 06, 2018 at 11:40 AM

This appears to be an issue with your cloud account it seems because I connected Node-RED to Databases for Redis via the UI and didn't see any issues. It's probably due to something in your settings perhaps that doesn't allow you to connect your services. Do you have the right CF org and space targeted? You might get the "Missing Service Offering" if your CF org and space are not the same for both Node-RED and your Redis alias.

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