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This question was closed Dec 07, 2018 at 03:24 AM by BettinaW for the following reason:

The question is answered, right answer was accepted

License Manager error on new server

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Question by Lan808  (16) | Dec 04, 2018 at 02:39 PM spssspsslicensingconcurrentspss21licensemanager

We're moving our SPSS License Manager to a new server and need to authorize our codes to work on the new server. Please advise.

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Answer by BettinaW (62553) | Dec 06, 2018 at 03:30 AM

@Lan808

Thank you for the codes in the private reply.
All 7 codes are reset now and can be used again
regards
Bettina

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Answer by Lan808 (16) | Dec 06, 2018 at 01:11 PM

Thank you Bettina!

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Answer by BettinaW (62553) | Dec 05, 2018 at 05:36 AM

@Lan808

Yes, we can reset your existing 20 digit concurrent authorization codes for SPSS if you provide these codes to us. Then you can use it on your new server for concurrent licensing.

To check your code please post your 20 digit authorization code into the private reply I already send to you on this webpage. Please include @ sign followed by my display name on your answer, then I will get a notification. Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.

Thanks
Bettina

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