IBM Support

What is the procedure for sending a VSE dump to IBM support?

Question & Answer


Question

What is the procedure for sending a VSE dump to IBM support?

Answer

Customers should send dumps in Binary format. Binary format is required for z/VSE dumps. The record length specified should be Fixed 4112.

Go to this link to find the instructions for uploading a VSE dump to IBM support: ftp://public.dhe.ibm.com/eserver/zseries/zos/vse/pdf3/FTPBinaryData.pdf

NOTE: In the PDF instructions above the customer must enter the following command prior to the 'BIN' command: "quote site unix off"

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSSN3L","label":"z\/OS Communications Server"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Product Synonym

ZOSCS COMMSERVER

Document Information

Modified date:
07 December 2018

UID

dwa1484076