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Can't Get to SPSS Licensing Key Window

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Question by PaulHughes  (1) | Jan 11 at 01:02 PM spssspsslicensingspssstudentspss25

Hello,

I have SPSS 25 (standard not base; the higher one) for Mac on a 6-month subscription for one class.

I cannot advance past the "I am an individual user" choice because the "Next" key will not "highlight"

I have the software activation code but can't get to where I need to enter it. Numerous windows telling me I "don't have access" ... which, erm, yeah, since that is what I'm trying to gain, I don't have it yet. That is, the classic (but no more welcome for its longevity) issue of messages telling me I can't to where I need to go as that's unauthorized for people who don't have the thing they are actually trying to implement to use software.

I have a screen shot of all these fun messages but there doesn't seem to be a place to attach anything here.

Paul

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Answer by BettinaW (49396) | Jan 16 at 02:32 AM

@PaulHughes

There are some outages on DWAnswers site so we often cannot answer, sorry.
However, I do not know what exact software you have installed
The code based SPSS Statistics 25 release OR the SPSS Subscription release which does not work with codes and therefore has no license authorization wizard.
Can you please provide the path you installed to and the file name of the installer you used, so we may can find out which package you used.
Also, on which exact MAC OSX you installed? Go to Apple symbol and click about this Mac to see the version

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